A/R Specialist

At Avantor, people are the most important part of our success because they drive our global performance. That’s why our Operations, Lab Services, Sales, and many other Avantor teams rely on our talent acquisition initiatives to attract, engage and hire the right talent. Avantor’s Accounting team is a crucial part of this mix, enabling all our internal teams worldwide to grow beyond their limits.  Avantor is seeking an A/R Specialist to support our Nusil Credit & Collection team. This role is responsible for collecting outstanding customer balances in order to optimize company cash flow. In this role, you will collect revenue by following up with delinquent accounts, notifying customers of insufficient payments, and resolving account discrepancies. The ideal candidate is detail oriented with excellent customer service to collect outstanding balances.   This position reports to the Nusil Accounts Receivable Manager and sits at our Carpinteria, CA location.  What we’re looking for   Education: High school diploma required; Bachelor’s or Associate’s degree in Accounting or Finance preferred.

Minimum 1-3 years of experience in accounts receivable, cash applications, or corporate accounting.  Microsoft Excel (Intermediate) proficiency, able to work with pivot tables, sort/filter, and lookups  Proficient with ERP systems, SAP experience preferred   Who you are   Excellent verbal and written communication skills.  Analytical skills, ability to prioritize and multi-task to meet deadlines  Detail oriented, attention to detail, and proficient data entry skills   Ability to work under pressure and manage difficult situations  How you will create an impact   Communicate with assigned customers to collect payments on outstanding invoices  Provide invoices, proof of delivery and customer order documentation to the customer as required as part of the collection process.  Monitor aging reports to proactively identify, prioritize and track delinquent status of assigned customer accounts, and follow up as necessary  Resolve billing disputes and short payments by partnering with the Commercial and Customer Care teams.  Apply customer payments to appropriate accounts in SAP, based on payment support from the bank or customer remittance information.  Applies credit/debit memos in customers’ accounts.  Recommends and implements action plans for delinquent accounts. Holds meetings with customer and the corresponding associates to follow up on collection issues.  Maintains accurate, up to date account balances, reconciling with customer, including by issuing statements of account as necessary.  Identifies accounts with credit balances and initiates refund process where appropriate  Assists with preparation of monthly collection forecast and determines variance vs actual  Handling advance payments by coordinating with the customer and Customer Care team.  Keeps electronic customer files updated  Perform other duties as assigned.     Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.   The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills