Business Intelligence Reporting Analyst I
Paychex
- Location
- Rochester, New York
- Employment
- Full Time
- Work model
- On-Site
- Level
- Entry
- Salary
- $53.4k – $83.9k/yr
About this role
Paychex is reimagining how businesses manage their workforce by bringing payroll, HR, benefits, and advisory services together into a single connected HCM platform. As Paychex and Paycor come together, we're combining innovative technology, data-driven insights, AI, and human expertise to help organizations work smarter, support their people, and achieve better business outcomes. This is an exciting time to join our team as we continue to invest in innovation, simplify client experiences, and shape the future of work. At Paychex, you'll have the opportunity to grow your career, make a meaningful impact, and be part of something bigger as One Paychex.
Overview
Responsible for independently providing strategic insight and decision support to enhance multiple aspects of business operations, including customer service delivery, expense controls, profitability, and overall performance. Works collaboratively with business units and internal team partners to identify critical information needs, advise on data availability, and create regular reports that empower business leaders to manage their responsibilities effectively. This role requires strong analytical and communication abilities to drive informed decision-making and strategic planning. The individual must possess the capability to work autonomously and make independent decisions.
Responsibilities
Conducts regular and ad-hoc analyses for tactical daily operations, key project initiatives, and strategies while working independently, including identifying and comprehending critical issues, employing strong analytical thinking, conducting quantitative analysis, and drawing conclusions based on analysis and research. In addition, it necessitates a deep understanding of the business and its processes. It fosters collaborative working relationships with all business partners to ensure optimal utilization of team services for departmental needs. Independently collaborates with diverse corporate departments to autonomously acquire and monitor data accuracy. Takes initiative to propose recommendations for improving the presentation and usefulness of data. Independently develops and sustains reports, dashboards, and key indicators utilized by the leadership team for tracking essential metrics, such as client survey data, client loss analyses, and operations processing. These data-driven insights enable the leadership team to comprehensively assess the business's performance and make informed decisions continuously. Acts as an intermediary between Operations, Sales, and various stakeholders from business units to facilitate identifying, defining, analyzing, communicating, and validating requirements for modifying existing business processes, policies, technology, and information systems to address business challenges. Offers stakeholders recommendations on optimal and efficient approaches to meet project objectives. Identifies and improves business processes through analysis and recommendations to maximize departmental efficiency. Analyzes and maps current processes and potential future states to improve operating efficiencies. Collaborates with IT, Operations, Service, and Product Management to coordinate interdependencies and resolve issues.
Qualifications
Bachelor's Degree - Required 2 years of experience in Technical experience with data and reporting concept/tools and proven capability to problem-solve using quantitative and analytical skills. Leadership - Preferred Operations - Preferred Customer Service - Preferred Microsoft Excel - Preferred Decision Making - Preferred Business Intelligence - Preferred Dashboard - Preferred Business Problems - Preferred Data Warehousing - Preferred Decision Support Systems - Preferred Business Process - Preferred Process Improvement - Preferred Quantification - Preferred Microsoft Access - Preferred Microsoft SharePoint - Preferred Compensation In the spirit of pay transparency, we are excited to share that the starting base pay range for this