Strategy & Planning Manager - Splunk (Remote)

The application window is expected to close on: 08/21/2026 Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received . This role can be performed from any location within the United States.   Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. Come help organizations be their best, while you reach new heights with a team that has your back.

The Splunk Renewals Operations team is tasked with improving the renewal rate for the Splunk business, which is a top ELT initiative for Cisco .   An executive-level Turnaround Team is meeting twice weekly to address roadblocks in our top deals and to transform our  renewals  strategy .   We are seeking a Manager of Strategy & Planning who is eager to dive into the details and help solve the most challenging issues facing our top deals .   This individual contributor will work both on tactical deal-by-deal problem solving and the long-term strategic optimization of the renewals business. In addition, you will:   Work cross functionally with executives (e.g., Director, VP) to solve problems and remove roadblocks for at-risk renewal deals .   Help integrate Splunk renewals into Cisco, e.g., people, processes, tools .   Break down silos to drive cross-organizational collaboration, alignment, and buy-in; forge positive relationships; lead a matrixed team to win together .   Establish operational rigor to ensure execution and  impact ; measure and be accountable   to   quantifiable outcomes .   Take on other strategic work as role evolves - as a team with high executive engagement, our scope will shift   regularly   and flexibility is  a must .   Report t o a Leader   of Strategy & Planning   i n the Splunk Renewals   Operations org .   Will be part of a   small   highly-focused   organization of approximately 10 people focused on turning around Splunk Renewals .   Will work directly with executives, e.g., Director/VP, on a regular basis .

Education:   Bachelor’s degree in Business , Marketing, Finance, or a related field (or equivalent practical experience).

5+ years of experience in sales, renewals, customer success, or account management, preferably within the technology or SaaS industry.

A ccount Outreach & Relationship Management:   Proven ability to manage a portfolio of accounts, conduct proactive outreach, and build strong, trust-based relationships with key stakeholders.   Risk Mitigation & Problem Solving:   Demonstrated   experience in   identifying   "at-risk" accounts, analyzing churn drivers, and executing strategic mitigation plans in collaboration with cross-functional account teams.   Strategic Communication:   Exceptional verbal and written communication skills, with the ability to articulate value propositions, negotiate renewal terms, and influence internal and external stakeholders.   Data-Driven Decision Making:   Proficiency   in   utilizing   CRM tools (e.g., Salesforce) and data analytics to track renewal health, forecast outcomes, and prioritize outreach efforts.   Collaboration:   Ability to work seamlessly with Sales, Customer Success, and Product teams to ensure a unified approach to   account   health and renewal success.   Exc ellent   p roject/program management skills; capable of taking a concept, building a plan, aligning stakeholders, and managing daily tasks to deliver successful outcomes .   Outstanding communications & influencing skills; experience collaborating with partners at all levels in a matrixed organization, producing executive-level content, leading meetings with senior stakeholders .   Able