Lead Aircraft Support Technician

Position Summary The Lead Aircraft Support Technician (AST) reports to the immediate AST Supervisor and carries out assigned duties using JetBlue Airways procedures. The AST Lead is a working member of the Cabin Maintenance (MX) group, who at the direction of the AST Supervisor assists in the performance of AST Supervisor duties.   Essential Responsibilities

Assign and direct the work of ASTs based on scheduled and unscheduled workloads Determine if work performed adheres to company policies, publications or other appropriate authority Check the aircraft maintenance log when assigned to meet aircraft and takes any actions required to respond to discrepancies entered  Complete required paperwork accurately using procedures set forth in the General Maintenance Manual (GMM) Helps coordinate with Line Maintenance Supervisors and Lead Maintenance Technicians with the nightly cabin maintenance and servicing of JetBlue Aircraft assigned to the Aircraft Support Technicians Ensure use of only approved and certified hardware, parts, and equipment to be installed or used on aircraft and verifies calibration period has not been exceeded for work that requires calibrated tools or equipment Conduct crew briefings Occasionally acts as AST Supervisor when AST Supervisor is off duty, on Paid Time Off (PTO), or away from the BlueCity Willing to work variable hours, including weekends and irregular shifts Assist in performing routine and non-routine maintenance on aircraft Other duties as assigned

Minimum Experience and Qualifications

High School Diploma or General Education Development (GED) Diploma One (1) year related work experience Valid Federal Aviation Administration (FAA) Airframe Certificate Ability to communicate effectively; in both oral and written communication Ability to crawl, bend, kneel, climb, and stoop frequently in confined spaces Able to drive tugs, trucks and other company equipment Ability to work under pressure in a team environment Ability to remain alert to moving vehicles and aircraft Posses and maintain a valid Driver License and a driving record from the state of your primary residence that meets JetBlue Airways’ insurance standards

Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge Depending on location, may need to acquire and maintain a United States Customs Clearance Available for occasional overnight travel (10%) Willing to work variable hours, including weekends and irregular shifts Must pre-employment drug test Must be legally eligible to work in the country in which the position is located Authorization to work in the US is required, this position is not eligible for visa sponsorship

Preferred Experience and Qualifications

One (1) year experience working Federal Aviation Regulations (FAR’s) Part 121 aircraft or military Proficient with Microsoft Office suite and the Internet Strong leadership abilities Ability to multitask and work under pressure in a dynamic environment Ability to think creatively

Crewmember Expectations

Regular attendance and punctuality Potential need to work flexible hours and be available to respond on short-notice Able to maintain a professional appearance When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion, and Fun Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program