Product Specialist, Firefly

As a Firefly Product Specialist at Adobe, you will support and sell Adobe Express & Firefly across Enterprise accounts. This role will partner with Adobe’s Account Directors (ADs) to help grow the existing business through identifying cross-sell and upsell opportunities. This role requires solution selling capabilities, experience selling value to customers, strong business and selling instincts, and direct, in-person consultation with customers. The Firefly Product Specialist is responsible for guiding and navigating through an enterprise organization to ensure a successful sales cycle, start to finish.  As a Firefly Product Specialist, you will play a crucial role in pushing the boundaries of digital creativity and empowering artists and designers to create awe-inspiring content.

1.  Sales Field Alignment  – Work with Adobe Account Directors (ADs) across the Creativity and Productivity (C&P) and Customer Experience Orchestration (CXO) to support Multi-Product Enterprise Solutions, Strategic Firefly-only Solutions or as a Subject Matter Expert (SME) for general Firefly sales engagements. 2.  Firefly SME  – Be the Firefly and GenAI expert for your territory to create scale and sales effectiveness across all opportunities where creative GenAI capabilities are required – working centrally with product, engineering, operations and marketing to execute. 3.  Account Planning  – Develop targeted account strategies and tactical penetration plans. 4.  Relationship Management  – Develop and maintain relationships at the “C-Suite” and “VP” levels within targeted accounts. Relationships will be with both IT and Business segments of the enterprise. 5.  Build & Develop Pipeline  – Identify cross-sell opportunities through targeted whitespace analysis, partner with pre-sales to drive maturity and sales stage progression in preparation for in-quarter execution. 6.  Deliver Product Presentations  – Understand customer needs and solution fit by delivering effective product demonstrations, use cases, positioning differentiated value/vision, and sales pitches. 7.  Build Business Cases  – Build strong Creative GenAI business cases that focus on compelling differentiated value proposition, thought leadership and return on investment cost/benefit analysis. 8.  Coordinate Resource Expertise  – Own coordination of pre-sales, product and commercial expertise in the sales cycle while project managing key deliverables to an established timeline. 9.  Close Sales  – Build proposals, negotiate contract pricing & contractual agreement to close sale.

1. Minimum 7+ years proven track record of enterprise-level, technical solution direct sales expertise within a more sophisticated sales model is required. 10+ years of experience highly preferred. 2. Proven experience consulting and selling digital transformation and enterprise solutions to “C-Suite” executives and overachieving on quotas is required.  3. Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams and explain technical concepts to non-technical stakeholders. 4. Experience working with Adobe Creative Cloud products (i.e., Photoshop, Illustrator, InDesign, and After Effects) or Adobe Experience Cloud products (i.e., AEM, AEP) is a plus. 5. Knowledge of generative AI technologies, including deep learning, neural networks, and generative models is a plus. 6. Solid understanding of creative workflows and the design process, with the ability to identify opportunities for integrating generative AI techniques. 7. Strong problem-solving skills and the ability to develop innovative solutions to complex challenges. 8. Ability to travel upwards of 50%. 9. Bachelor’s Degree or equivalent experience. If you are passionate about the intersection of AI and creativity, and you thrive in a dynamic and innovative environment, we