Revenue Enablement Platform Program Manager
NetApp
- Location
- Morrisville, North Carolina, United States; Boulder, Colorado, United States; Wichita, Kansas, United States; San Jose, California, United States; New York, New York, United States; Waltham, Massachusetts, United States; Vienna, Virginia, United States
- Work model
- On-Site
- Level
- Mid
- H-1B history
- 54 approvals (FY2023)
Skills
About this role
Role
Summary The Program Manager provides dedicated execution leadership across Revenue Enablement strategic programs, ensuring priorities, timelines, stakeholders, decisions, risks, and dependencies are actively managed. This role fills a critical coordination gap as the team advances multiple platform initiatives across The Sales Hub, Mindtickle, and Saba while also supporting new processes, governance models, documentation needs, and cross-functional operating rhythms. The role is responsible for helping translate strategic direction into executable plans. The Program Manager keeps work moving across teams by clarifying scope, aligning stakeholders, tracking progress, surfacing issues early, and ensuring that decisions and next steps are documented and followed through. This role requires strong ownership, operational discipline, communication, and comfort leading through ambiguity in a fast-moving transformation environment.
Primary Responsibilities
Drive execution planning across strategic Revenue Enablement platform initiatives, including The Sales Hub, Mindtickle, Saba transition planning, and related operating model workstreams. Build and maintain integrated project plans, timelines, milestones, action registers, dependency trackers, and decision logs to ensure work remains visible and accountable. Coordinate cross-functional stakeholders across Revenue Enablement, IT, operations, content owners, platform administrators, activation teams, development teams, reporting resources, and leadership sponsors. Translate strategic priorities into clear workstreams, deliverables, owners, timelines, and follow-up actions. Facilitate working sessions, status meetings, stakeholder check-ins, and project reviews to keep teams aligned and decisions moving forward. Identify risks, blockers, resource constraints, scope concerns, and decision points early; escalate with clear options and recommended paths forward. Support documentation for new and evolving processes, including governance models, operating rhythms, role clarity, content care processes, platform workflows, and stakeholder guidance. Partner with platform, experience, content administration, support services, and reporting leads to ensure workstreams stay connected and dependencies are managed proactively. Prepare concise status updates, executive summaries, leadership readouts, and decision materials that communicate progress, risks, and next steps clearly. Track commitments and ensure follow-through after meetings, leadership reviews, and cross-functional discussions. Support change management and adoption planning by coordinating readiness activities, communications, enablement inputs, and launch dependencies. Help improve the team’s operating model by identifying process gaps, reducing ambiguity, and creating repeatable ways of working that increase speed, clarity, and accountability. Key Deliverables Integrated program plans that clearly define milestones, owners, timelines, dependencies, and decision points. Action trackers, risk logs, dependency maps, and decision logs that are current, accurate, and used to drive accountability. Clear meeting agendas, notes, follow-ups, and status summaries that keep stakeholders aligned and informed. Documented processes, operating guidance, and governance materials that support scale and consistency across platform workstreams. Leadership-ready updates that summarize progress, key risks, decisions needed, and recommended next steps. Improved coordination across The Sales Hub, Mindtickle, Saba, content governance, platform experience, support services, and reporting workstreams. Repeatable execution rhythms that help the team move faster with less ambiguity and stronger ownership. Required Skills and Capabilities Strong program and project management skills, including planning, prioritization, dependency management, risk management, and stakeholder coordination. Ability to turn ambiguous or evolving