L&D Delivery Specialist III
Juniper Networks
- Location
- Heredia, Heredia, Costa Rica
- Work model
- On-Site
- Level
- Senior
- H-1B history
- 140 approvals (FY2023)
- Posted
- 15d ago
About this role
L&D Delivery Specialist III This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home.
Who We Are
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description
Technical Instructor – HPE Networking HPE Networking (HPEN) Education Services is seeking an experienced technical instructor to deliver high-impact training to customers, partners, and employees. This role is ideal for a networking professional who combines deep technical expertise with strong classroom presence, customer focus, and a passion for helping technical communities build real-world skills. The instructor will primarily support North American time zones, with occasional global delivery requirements. Travel may be required, up to 50%.
Responsibilities
Deliver professional, engaging technical training in classroom, virtual classroom, and event-based environments. Train customers, partners, and employees on HPE Networking technologies, including campus access, switching, cloud-based network management, security, and SD-WAN. Support the full training delivery lifecycle, including customer consultation, scoping of training requirements, tailored delivery, beta course delivery, certification workshops, and exam proctoring. Prepare for new and emerging technologies on an ongoing basis and support readiness for new course launches. Provide actionable feedback to course development teams based on classroom experience, learner questions, and customer needs. Represent HPE Networking Education Services with professionalism, technical credibility, and a strong customer-success mindset.
Required Qualifications
5+ years of experience in technical training, technical pre-sales, network consulting, or implementation/support of networking products in LAN, WAN, security, or internet services environments. Strong wireless networking background, with additional expertise in switching, security, and cloud-based network management. HPE Aruba Networking Certified Professional – Campus Access certification. One or more of the following certifications: ACP-S, ACP-NS, or APC-Central. Strong knowledge and experience with: AOS-10 AOS-CX HPE Aruba Networking ClearPass HPE Aruba Networking Central SD-WAN Excellent verbal, written, presentation, and facilitation skills. Experience using virtual presentation and collaboration tools. Ability to travel within assigned territory and to regional or global events as needed. Bachelor’s degree in Computer Science, IT, Engineering, or equivalent experience. Fluent in English.
Preferred Qualifications
Expert-level HPE Aruba Networking certification. Experience delivering HPE Aruba Networking courses to customers, partners, or employees. Experience with courseware development, certification preparation, or technical enablement programs. Demonstrated ability to drive customer adoption through effective technical education. Why This Role Matters HPE Networking instructors are trusted technical ambassadors who help learners gain confidence, validate skills, and successfully adopt modern networking solutions. This role directly supports customer success, partner capability, and the growth of the global HPE Networking technical community. What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a