INSIDE SALES ACCOUNT MGR II

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INSIDE SALES ACCOUNT MGR II

7/15/26

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

This position plays a pivotal role at the heart of a company’s customer engagement strategy. Tasked with both nurturing existing client relationships and driving new sales opportunities, this individual serves as a dynamic bridge between customers and the organization. The role demands a blend of sales proficiency, operational excellence, and a deep commitment to delivering outstanding customer experiences.  This position typically operates within the sales division, focusing on remote or office-based client interactions rather than field visits. The ideal candidate is proactive, resourceful, and thrives in a fast-paced environment where multitasking and adaptability are essential. They are adept at translating customer needs into practical solutions and are comfortable navigating complex sales cycles. Key Responsabilities: -Customer Engagement & Relationship Management:  -Serve as the primary point of contact for inbound and outbound customer communications via phone, email, chat, and other digital platforms.  -Build and nurture long-term relationships with clients, ensuring a positive customer journey from initial inquiry through post-sale support.  -Conduct regular follow-up activities to maintain engagement and uncover emerging customer needs.  -Resolve customer inquiries, complaints, and issues swiftly, turning challenges into opportunities to enhance satisfaction and loyalty.  Job Requirements

-Bachelor’s degree in Business Administration, Marketing, Communications, or a related field (preferred but not always required).  -Proven experience in inside sales, customer care, or sales operations—ideally within a business-to-business (B2B) or business-to-consumer (B2C) environment.  -Strong verbal and written communication skills, with the ability to build rapport and trust with diverse stakeholders.  -Proficient with CRM systems (such as Salesforce, HubSpot, or Microsoft Dynamics) and other sales enablement tools.  -Demonstrated ability to manage multiple priorities, work under pressure, and meet deadlines with minimal supervision.  -Excellent problem-solving skills, attention to detail, and a commitment to continuous improvement.  -Solid organizational and time management abilities.  -Positive attitude, adaptability, and eagerness to contribute to a collaborative team environment.  Key Competences: -Customer