Provider Relations Representative
UnitedHealth Group
- Location
- San Bernardino, California
- Work model
- On-Site
- Level
- Mid
About this role
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Provider Relations Representative
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Caring. Connecting. Growing together. With these values to guide us, our people are committed to making a meaningful difference in the lives of those we are honored to serve.
Integrity Compassion Inclusion Relationships Innovation Performance
Provider Relations Representative
Requisition number: 2376398
Job category: Network Management
Primary location: San Bernardino, California
Additional locations: Moreno Valley, California | Corona, California | Riverside, California
Date posted: 07/23/2026
Overtime status: Exempt
Travel: Yes, 50 % of the Time
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For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together. As a Provider Relations Representative at Optum, you will act as a direct interface between Optum and the affiliated physicians in Optum's Independent Physician Association (IPA) network and support their operations and performance success. This position provides continuous education, support, training and troubleshooting to physicians and their staff. This position will require regular travel across Riverside County.
Primary Responsibilities
Serve as single-point-of-contact to the physician network and is an accountable owner, responsive to physician needs. Knowledgeable about incentive programs, contract reimbursement, Optum's internal processes and priorities, and other Optum initiatives, as applicable Monitors performance of assigned PCPs, identifies low performing PCPs and works with IPA leadership to develop action plan for specific metrics needing improvement. Works with office to effectuate action plans and monitors progress Intervenes and escalate issues as