Account and Business Development Manager

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Account and Business Development Manager

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Our Opening and Your Responsibilities

METTLER TOLEDO RECLAIM is a rapid response third-party product inspection company that specializes in creating customized inspection solutions for customers with inventories suspected of containing foreign materials and product defects. Our industry-leading X-ray detection technology, combined with proven data capture/reporting, and immediate response practices, allows us to supply quality inspection services to our customer base across North America. Regionally rapid deployment of mobile inspection equipment with highly trained and qualified personnel to customer sites for inspection applications allows our customers to reduce costs of reinspection and maintain control within their internal food safety program. The Account and Business Development Manager is responsible for driving revenue growth, customer retention, and strategic account development for the X-ray Reclaim business throughout an assigned territory or customer portfolio. Serving as the primary commercial representative for X-ray Reclaim services, the Account and Business Development Manager develops relationships with food safety, quality assurance, operations, procurement, and executive leadership teams to position X-ray Reclaim as the preferred partner for foreign material incident response, inventory recovery, and re-inspection services. The Account and Business Development Manager proactively identifies opportunities to support customers before, during, and after foreign material incidents by educating stakeholders on X-ray Reclaim capabilities, inspection technologies, response protocols, and risk mitigation strategies. This role is responsible for generating new business opportunities, expanding existing customer relationships, managing key accounts, supporting emergency response efforts, and ensuring a high level of customer satisfaction throughout the customer lifecycle. Working closely with Operations, Inspection Officers, Applications, Marketing, and Leadership teams, the Account and Business Development Manager develops and executes territory growth plans, manages sales pipelines, coordinates customer presentations and facility visits, and supports customers through the quotation, project execution, and follow-up process. The role requires strong business development skills, technical aptitude, consultative selling abilities, and a customer-focused approach to helping food processors minimize product loss, reduce business interruption, and safely return compliant product to Job Description the supply chain. The Account and Business Development Manager plays a critical role in expanding market awareness, developing strategic partnerships, and driving the continued growth of the X-ray. Reclaim business across North America.

Develop and execute territory and account growth plans to achieve revenue, profitability, and customer acquisition objectives. Build and maintain relationships with food safety, quality assurance, operations, procurement, supply chain, and executive leadership personnel within customer organizations. Identify, qualify, and develop new business opportunities for X-ray Reclaim mobile and in-house re-inspection services. Manage a portfolio of strategic customer accounts while expanding service utilization across additional facilities and business units. Conduct customer presentations, facility visits, service reviews, and