Workforce Relations Lead Consultant (Bilingual)

À Allstate, de grandes choses se produisent lorsque les membres de notre personnel unissent leurs forces pour protéger les familles et leurs biens des incertitudes de la vie. Et depuis plus de 90 ans, notre sens de l’innovation nous a permis de devancer l’évolution des besoins de notre clientèle. De la défense des ceintures de sécurité, des coussins gonflables et des lois sur les permis de conduire, Allstate est devenue un chef de file de l’industrie en matière de sophistication des prix, de télématique et, plus récemment, de protection des appareils et de l’identité. Description du poste The Workforce Relations Lead Consultant provides expert guidance on complex workforce relations matters, ensuring compliance with employment laws and organizational policies to drive a positive, high-performing workplace culture. This role independently investigates complex allegations of discrimination and harassment while also advising and influencing leaders, agents, and employees to resolve complex workplace conflicts. This role serves as a trusted advisor within the organization, addressing critical workforce relations issues and initiatives. Additionally, this role partners with Organizational Talent Advisors (OTAs) and HR’s Centers of Excellence (COEs) as subject matter experts, representing the workforce relations function, for HR programs and products. This role may also serve as a primary point of contact for Workforce Transition processes from the initial coaching and counseling of potential business case submissions to executing written employee notifications. This role is responsible for training, leading critical programs, and designing and implementing special projects.

Analyze employee relations trends and provide recommendations on complex workforce relations matters to drive a high-performing workplace culture Collaborate with legal, OTAs, and HR COEs to assess and mitigate risks associated with complex workforce relations matters. Support organizational change initiatives by owning the workforce transition process, providing insights and guidance on employee transitions and impacts. Utilize evidence-based communication/storytelling to   advise   resolution of complex workforce relation matters by presenting data-driven recommendations for all audiences. Independently manage a large volume of complex workforce relations cases including, but not limited to, investigations of harassment, discrimination, inappropriate conduct, and performance management concerns, with adherence to communicated documentation expectations and service level agreements (SLAs). Advise on and support disciplinary actions, terminations, and other employment decisions to ensure consistency and fairness in alignment with local, federal, and international laws and company policies and practices. Provide expert consultation to leaders, agents, and employees on a wide range of complex workforce relations issues, including performance management, conflict resolution, and workplace investigations.   Functional Skills:    Workforce relations and employee relations case management   expertise .   Advanced workplace investigation experience, including harassment, discrimination, and misconduct cases.   Expert knowledge of Canadian employment laws, regulations, and workforce relations practices.   Experience providing guidance and recommendations on disciplinary actions, terminations, and complex employment matters.   Workforce transition and organizational change management experience.   Risk assessment and mitigation related to employee and workforce relations issues.   Data analysis and interpretation skills to   identify   workforce relations trends and provide actionable recommendations.   Documentation and case management experience, including preparing investigation reports and   maintaining   compliant records.     Qualification s   and Experience:    F luency in both French and