Clinical Supervisor Primary Care AHN/Optum - Whiteland IN

Explore opportunities with American Health Network (AHN), part of the Optum family of businesses. Here, you'll be part of a team that offers quality, affordable care that's backed by a global organization, committed to improving the lives of those we serve. We operate in over 70 medical offices in Indiana and Ohio with 1,200 employees. Our markets are continuing to grow and we're looking for talented individuals who share our passion for quality care to join our team in provider or office positions. As a health-focused organization, we will empower you with resources that support your work-life flexibility as well as your physical, emotional and financial well-being. This is an opportunity to join a team that helps people feel their best and a chance to discover the meaning behind Caring. Connecting. Growing together.

Administrative Functions Interprets health policies and regulations to nursing staff and employees Ensures compliance with local, state, and federal regulatory agencies related to clinical services provided by non-physician/non-mid-level providers Serves as a liaison between physicians, managers, and staff members Serves as a liaison with the billing department, ensuring proper billing and precertification Maintains medical equipment and ensures it functions properly Engages in studies and investigations related to improving nursing care, disease management, patient flow, and patient satisfaction Inventories, orders and maintains medical supplies Meets with pharmacy and medical supply representatives Maintains employee health files Patient Care Functions Interviews patients regarding medical concerns Measures and documents vital signs, such as pulse rate, temperature, blood pressure, weight, and height Documents patient reported health issues in EMR Obtains and documents patient medical histories Performs routine, in-scope, medical procedures as requested Prepares patients and treatment rooms for exams Drapes patients with covering and positions instruments and equipment Hands instruments and materials to the physician as directed Transcribes the physician's notes into the patient's medical record Cleans and sterilizes instruments Maintains a clean work area Keeps exam rooms cleaned and stocked with needed medical supplies Reviews physician orders and lab requests and follows up as needed Communicates test results to patients as directed Processes prescriptions as approved and directed Assists in patient education with approved educational tools, periodicals, flyers, and handouts Assists with Department of Transportation, FMLA, and Medical Disability application forms Manages/responds to patient phone calls and patient portal messages Maintains all Practice Health and Safety standards Fulfills the requests of patients and physicians Keys data into the computer to maintain patient records Routes necessary paperwork associated with patient referrals Contacts other medical practices as needed to make referrals Inventories and orders medical supplies and materials Pre-certifies exams and collects pre-certifications from managed care Prints films; retrieves and returns outside films Faxes reports Prints and distributes schedules Maintains and reports monthly statistics and data to management Supervisory Functions Assists in aligning people and projects to achieve initiatives Works with direct reports to develop goals and objectives Works with direct reports to establish performance standards for work assignments, monitors work status and progress including goals and objectives Values cultural diversity and other individual differences in the workforce, ensuring that the organization builds on these differences Ensures employees are treated in a fair and equitable manner Complies with all EEO obligations and responsibilities Develops staff through coaching, mentoring, rewarding, training, and guiding Empowers employees and recognizes and rewards their contributions Surrounds self with highly