Credit Operations Analyst

An exciting career awaits you At MPC, we’re committed to being a great place to work – one that welcomes new ideas, encourages diverse perspectives, develops our people, and fosters a collaborative team environment.

Summary :   Th e   Credit Operations Analyst   position is part   of   the   Customer Operations and Support   Team that manages   the timely receipt of cash   from its customer base   along with other operational tasks.   The individual will report to the   Customer Operations and Support   Manager   and will   be   a   primary collector   for   Marathon’s   Supply & Trading   portfolio   including many key accounts , with potential for   other segments to be added . The role will   serve as a backup for other   Operation and Support team members   on   an as - needed basis   and for cross learning .   This analyst will   lead   the customer financial statement receipt process as well as enter   such   financial statement data into Salesforce   with front-line analysis .

Run and review the daily delinquency report, establish a collection strategy for key accounts working with internal business partners and customers to clear outstanding balances  Own portfolio analytics, identifying and elevating negative or changing payment trends  Provide feedback and solutions to long-term delinquency issues via root-cause analysis  Serve as the lead for the Operations and Support team  Advocate for Salesforce usage, spreading the benefit of cases management  Dive into the toughest accounts, eager to clear old differences with customers providing key decisions in terms of high-level cash impact accounts  Drive/help lead conversations around KPIs, assisting with Order-to-Cash discussions  Administer the financial statement collection process with a point of emphasis of efficiency and optimized receipt process  Enter financial statement data into Salesforce including front-line analysis  Share and help implement efficiency ideas for the team with a results-driven mindset  Assist with various administrative functions, such as customer calls, document administration, check/wire requests, EFT draft support, etc.  Respond to customer credit reference requests as needed  Handle internal and external audit requests for the team  ​Minimum Qualifications: High School Diploma or GED equivalent required. Four (4) years experience in Credit/Accounts Receivable, Accounting, Finance, or related field required, or Bachelor’s degree in Business, Finance, Accounting, or related discipline. Shift focus from tactical execution to a more strategic mindset by identifying underlying trends, conducting root cause analysis, and recommending long-term solutions is preferred.   As an energy industry leader, our career opportunities fuel personal and professional growth. Location: Findlay, Ohio Additional locations: Job Requisition ID: 00023164 Location Address: 539 S Main St Education: High School (Required) Employee Group: Full time Employee Subgroup: Regular Marathon Petroleum Company LP is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without discrimination on the basis of race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, gender identity, gender expression, reproductive health decision-making, age, mental or physical disability, medical condition or AIDS/HIV status, ancestry, national origin, genetic information, military, veteran status, marital status, citizenship   or any other status protected by applicable federal, state, or local laws.   If you would like more information about your EEO rights as an applicant, click here . If you need a reasonable accommodation for any part of the application process at Marathon Petroleum LP, please contact our Human Resources