Supervisor - Call Center (Temporary, Remote Lawrence, KS)
Maximus
- Location
- Job ID #42202
- Employment
- Temporary
- Work model
- Remote
- Level
- Mid
- H-1B history
- 9 approvals (FY2023)
About this role
The Call Center Supervisor is responsible for providing front-line, first level supervision and leadership to customer service representatives (CSRs) with the goal of meeting program objectives and customer service level agreements.
This is a seasonal, remote (work at home) position. *Duration of this position is approximately 6-8 weeks must be available to work from September to December*
You will be required to work an 8 hour shift between the hours of 7am-7pm CST. Overtime will be required- you will work 1 hour of Overtime (OT) on Mondays during production and on 12/11
Opportunities may arise for volunteer OT
This position is fully remote; however, you must reside within 75 miles from the Maximus Lawrence, KS location.
You must be able to pick up and return your equipment at the Maximus Lawrence, KS location
*You will also be required to go onsite to complete Federal clearance process/paperwork and obtain required fingerprints.
**Please note equipment will be provided