Lockbox Processor (GOV)

Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Lockbox Processor (GOV) within PNC's AR Advantage organization, you will be based in Cleveland, OH. *The work schedule is Sunday - Thursday, 6:00 AM - 2:30 PM. The training schedule is Monday - Friday, 8:00 AM - 4:30 PM. Training will last for the first two weeks. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.   PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Extracts remittances based on standard operating procedures. Responsible for maintaining specific productivity and quality levels. May require some machine operation and basic ten key skills. Processes and/or reconciles transactions in accordance with established policies and procedures. Ensures the appropriate materials, documentation and capacity are available to complete transactions. Confirms equipment is operational, if applicable. Provides feedback on workflow and work received. Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. To learn more about this and other opportunities on our team. Watch this video .

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

Data Entry, Process Improvements, Risk Mitigation Strategies, Standard Operating Procedure (SOP), Work Processes Competencies Accuracy and Attention to Detail, Managing Multiple Priorities, Operational Functions, Standard Operating Procedures Work Experience Roles at this level typically do not require a university / college degree, high school diploma, GED, or any significant experience or product knowledge to accomplish primary duties. Prior experience is not required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

No Degree Certifications No Required Certification(s) Licenses Candidates being considered for this position will be subject to additional background checks as established by the specific government client contract. Pay Transparency Base Salary: $30,000.00 – $50,000.00 Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance. Application Window Generally, this opening is expected to be posted for two business days from 06/08/2026, although it may be longer with business discretion.

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