Manager -Supplier Quality

Jigani Industrial Area II, Jigani Village, Aneka,Karnataka, BANGALORE -560 105, India Job Title: Manager – Supplier Quality (Electrical) Location: Bangalore Job Summary The Manager – Supplier Quality is responsible for leading supplier quality assurance initiatives, with a strong focus on EMS (Electronics Manufacturing Services), PCBA quality, Electromechanical components and supplier development. The role ensures all sourced and developed components comply with engineering specifications, reliability requirements, and quality standards. This position requires deep expertise in electrical and electronic systems, supplier qualification, EMS quality processes, and strong leadership to drive continuous improvement across the supply base. On a typical day you will: Supplier Quality Management Develop and implement supplier quality strategies aligned with organizational and customer expectations. Lead supplier audits, assessments, and qualification ( EMS QMS audits). Establish and maintain quality agreements, standards, and expectations with suppliers. Monitor supplier performance using KPIs such as PPM, OTD (On-Time Delivery), and supplier scorecards. New Product Development (NPD) & Qualification Lead electrical components and PCBA development through: APQP (Advanced Product Quality Planning) PPAP (Production Part Approval Process) FAI (First Article Inspection) Ensure compliance with DFx methodologies (DFM, DFA, DFT, DMEA, PFMEA, DFSS) . Lead electrical components and PCBA Test plan preparation and finalization, Support for component qualification, validation, and reliability testing and review qualification test results and provide feedback and clearance and work for addressing the gaps and lead for closures. Supplier Development & Improvement Drive supplier capability improvement and development programs . Responsible for conducting Supplier Part & Process qualification through QMS and PPAP process with help of APQP Tools Train suppliers in quality systems, process control, and compliance requirements. Lead continuous improvement initiatives using Lean, Six Sigma, and Operational Excellence tools. Perform root cause analysis (RCA) and ensure effective corrective and preventive actions (CAPA) closure. To Co-ordinate with Part Development Team & Engg Team and Supporting Internal Customers like Electrical Assembly Line. EMS & PCBA Quality Assurance Ensure compliance with EMS manufacturing processes, PCBA standards, and inspection criteria. Oversee process qualification, PCB/PCBA/component qualification, and reliability validation. Apply IPC standards (IPC-A-610 certified) for inspection and quality assessment. Evaluate supplier processes for manufacturing robustness and defect prevention. Define and validate test methods, qualification plans, and validation protocols. Conduct Measurement System Analysis (MSA) for testing systems, fixtures, and measurement equipment. Ensure proper implementation of SPC, process controls, and quality plans Cross-functional Collaboration (New Programs ) Work closely with Engineering, Procurement, Manufacturing, Suppliers and Program teams to meet project timelines. Support PPAP approvals, supplier readiness, and product launches. Ensure alignment of supplier capabilities with design and process requirements. Failure Analysis & Continual Improvement -Product Improvement (PIC) Customer Complaints Analysis (FTB) , Corrective Actions and drive improvements with Proper RRCA/DIVE approach Responsible for the Quick Response to the Customer Quality Complaints by Containment action and permanent action at supplier Responsible for Review and approve Warranty Claims (AMT) and resolution support to external customers Co-ordinate with Cross Functional Team (CFT) for the unresolved quality issues, customer concerns and drive quick resolutions   Plan and execute final shipment audit (outgoing product audits) to ensure defect free shipments to customers.