Vinyl Room Supervisor- The Truth

WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide.  Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year. For additional information, visit  www.livenationentertainment.com . WHO ARE YOU? Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

The Truth is seeking a part-time Vinyl Room Supervisor. This position will report directly to the Ancillary Manager. The Vinyl Room Supervisor will oversee the day-to-day operations of the Vinyl Room and Vinyl Room Rooftop during events, ensuring exceptional guest experience while supporting ancillary sales, inventory management, and team operations. WHAT THIS ROLE WILL DO Oversee all show-day operations for the Vinyl Room and Vinyl Room Rooftop Assist the Ancillary Manager with setting up and breaking down displays, signage, tables, tents, and other fixtures as needed Supervise and support the Vinyl Room team throughout each event, ensuring excellent guest service and efficient operations Lead and manage a team of 3+ Vinyl Room staff members during events Conduct pre-shift meetings, communicate assignments, and review show-specific details with the team Partner with the Box Office Manager and Ancillary Manager on ticketed Vinyl Room experiences, guest access, and operational needs Monitor guest flow and maintain a clean, safe, and welcoming environment throughout all Vinyl Room spaces Assist in resolving guest concerns professionally and escalate issues when appropriate Complete post-show inventory reconciliation, team recap, and communicate feedback and operational opportunities to the Ancillary Manager Fosters positive experiences for guests, staff, and other stakeholders in a manner that establishes the venue as a safe, enjoyable, and supportive environment WHAT THIS PERSON WILL BRING Passion for delivering exceptional guest service in a fast-paced, team-oriented environment Strong communication, organization, and problem-solving skills Previous leadership, sales, retail, hospitality, or guest services experience preferred Flexibility to work weekday evenings, weekends, and holidays as needed Ability to stand for extended periods and lift up to 25 pounds EQUAL EMPLOYMENT OPPORTUNITY We aspire to build teams that reflect and support the fans and artists we serve. Every day we aim to promote environments where everyone can be themselves, contribute fully, and thrive within our company and at our events. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex