Supervisor, Clinical Lab Scientist

The Clinical Lab Supervisor is a leader in Natera’s lab operations whose role is to oversee employees' performance and serve as a liaison between employees and senior management to meet company goals and quality objectives. The supervisor is responsible for daily supervision of lab staff performing duties such as laboratory testing and data review. Duties include but are not limited to coaching, motivating, staffing, evaluating, and training staff. The supervisor works closely with the manager to ensure company and team goals are met while adhering to good manufacturing practices and CLIA/CAP guidelines.

The shift timings are from Monday- Friday , 1.00 PM- 9.30 PM

• Responsible for day-to-day staffing/scheduling/setting up sample run schedules.

• Ensures production work is consistently completed according to department goals.

• Ensures all case samples are processed and accounted for.

• Monitors team members to ensure adherence to SOPs and safety procedures

• Oversees training for new hires: works in conjunction with lead to train new hires.

• Document nonconformance reports and all corrective actions taken when test systems deviate from the established performance specifications as needed. Escalates protocol deviation to lead/supervisor.

• Assists manager in initiating and completing CAPAs.

• Handles employee issues. Collaborates with Manager and/or Human Resources to resolve issues.

• Ensures alignment with team for reasoning behind instructions/processes and changes

• Meets regularly with individual team members to discuss goals and progress.

• Responsible for staff performance reviews.

• Plans and leads shift meetings

• Maintains team morale and professionalism of team members, including by acting as role model.

• Adheres to Departmental Expectations

• Ensures compliance with all regulatory agency requirements through documentation, audits, and corrective action.

• Go-to person when manager is not present.

• May assist lab team in day to day tasks

• Keeps team morale up and maintains professionalism of team members, including by acting as role model.

• Assists the team in day to day lab work if necessary.

• Approves timecards and PTO requests

• Escalates lab issues and team concerns to manager. Communicates the problem and suggests possible solutions.

• Understands the entire lab process and can identify and troubleshoot issues when they arise.

• Understands when and how to escalate issues appropriately.

• Makes sure the goals set by manager for the team are being met in the