PLADS Nat'l Account Executive II

Salary Range: $150,000 - $170,000 Job Posting End Date: July 29, 2026   We’ve Got You Under Our Wing We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all… The Aflac Way .   Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.   Our business is about being there for people in need. So, ask yourself, are you the duck? If so, there’s a home, and a flourishing career for you at Aflac.     Worker Designation – This role is a remote role. This means you will be expected to work from your home, within the continental US. If the role is remote, there may be occasions that you are requested to come to the office based on business need. Any requests to come to the office would be communicated with you in advance.     What does it take to be successful at Aflac?

Acting with Integrity Communicating Effectively Pursuing Self-Development Serving Customers Supporting Change Supporting Organizational Goals Working with Diverse Populations

What does it take to be successful in this role?

Excellent written and verbal communication.

Proficiency in CRM and account management tools (preferred).

High attention to detail and accuracy in data entry and reporting.

Ability to prioritize task and manage time effectively.

Strong problem-solving skills and a customer first mind-set.

Understanding of billing and invoicing processes.

Ability to work well in a team environment and handle confidential information.

Education & Experience Required

Bachelor's Degree 5 or more years’ experience in relationship management that directly aligns with the specific responsibilities for this position

Or an equivalent combination of education and experience   Education & Experience Preferred

State Insurance license.

Travel Less than or equal to 25%   Principal Duties & Responsibilities

Acts as a subject matter expert to internal stakeholders by consulting on complex strategies to optimize client satisfaction & retention

Builds and directs a complex relationship platform by identifying executive contacts within targeted consulting and brokerage firms

Builds, enhances, and maintains effective relationships with complex client organizations to ensure a high level of client satisfaction, retention & increase sales revenues & profitability

Collaborates with internal stakeholders on RFPs and go to market strategy

Develops a multifaceted understanding of existing/targeted client organizations

Develops and maintains collaborative relationships with internal stakeholders to achieve overall organizational objectives

Develops, maintains, and executes complex client relationship plans to ensure clients overall service needs are met

Identifies and resolves complex client issues/concerns in a timely manner

Identifies clients with retention risk and develops and executes complex plans to retain clients

Meets or exceeds all department targets for his/her assigned clients

Participates in financial services &/or insurance industry trade organization meetings to build and Version: 22 strengthen market presence

Provides feedback and intelligence to internal partners clients

Serves as a subject matter expert to internal/external stakeholders by leveraging an advanced understanding and expertise of our products, services & operational structure

Drives retention goals across assigned clients

Internally manages and partners with each operational area to ensure overall organization growth and success

Must be self-motivated and willing to have difficult conversations within and outside the organization to help guide and grow our