Lead Solutions Engineer, Strategic Accounts

Your role at Dynatrace

What’s the role? As a Lead  Solutions Engineer, Strategic Accounts at Dynatrace, you'll be the most senior technical voice for our largest and most complex enterprise customers; shaping the technical strategy that turns our biggest opportunities into long-term partnerships. You'll lead high-stakes engagements from vision to value, architecting sophisticated observability, AIOps, and security solutions, and guiding proofs-of-value that prove business impact at scale.  Within this exciting role, you will be responsible for executing superior customer engagement (workshops, discovery, demos, RFPs, adoption days, executive meetings, and more) which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing proof of values and other engagements onsite and remote, building key relationships with Dynatrace’s customers and high value partners. You will also work across teams including Dynatrace’s innovation labs, SDRs, Dynatrace’s Expert Services consultants, CSMs and marketing.

Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business Learn new technologies like AWS DevOps Agent, Azure SRE Agent, ServiceNow integrations, Agentic AI, AI SDLC Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts As part of the solution engineering team participate in proof of value (PoV) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs Present Dynatrace’s vision to our customers C-suite executives Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach)

What will help you succeed

Bachelor’s degree in computer science or equivalent education or experience required 10+ years of experience with 3-5 years of relevant experience in Observability, Logs Analytics, SIEM, or cloud space You are a life-long learner, curious about new technologies, and have certifications in cloud, AI, data science, or distinguished solutions

Experience with web technologies such as HTML, CSS, and JavaScript Experience with LLM, Agentic AI, Cloud Observability, Cloud Architecture, MCP Servers, A2A orchestration Life-long curiosity and learning mindset Ability to develop relationship with practitioners and executives Enjoy presenting, demonstrating, and guiding customers with operational strategy and better business outcomes approach Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database Advance knowledge of Operating Systems (OS) including Windows and Linux Experience with DevOps or Site Reliability Engineering practices Knowledge with cloud platforms, including AWS, Azure or GCP Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines

Experience with automation like Ansible, Puppet, Terraform Candidates assessed at a higher level may be offered a Principal position Why you will love being a Dynatracer

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