MGR - HUMAN RESOURCES, MPA/IPM

Independence Physician Management (IPM), is a subsidiary of Universal Health Services, Inc (UHS). IPM was formed in 2012 as the physician services unit of UHS. IPM develops and manages multi-specialty physician networks and urgent care clinics which align with UHS acute care facilities. It also provides select services for the Behavioral Health division of UHS. Through continuing growth, IPM operates in 11 markets across six states and the District of Columbia. Our leadership team, practitioners, and teams of healthcare professionals are collectively dedicated to improving the health and wellness of people in the communities we serve.

Overview: Supports initiatives for HR Operations in Manatee and Wellington Florida markets. Provides a broad range of HR support which includes varied, complex, and specialized assignments. Works on key department projects and may manage employee relations investigations as needed. Supports IPM HR Operations and the market leaders in the areas of performance management, systems administration, employee engagement, new employee orientation, reporting, compensation administration, HR training, and responding to questions. Assists with strategic planning and development to ensure full utilization of Human Resources to achieve goals. Must be resourceful and flexible to meet the ever-changing needs of leadership. Responsibilities and Duties: Provides on-going Human Resources oversight and consultation to Manatee and Wellington Florida markets. Provides support to the leadership team and staff concerning all areas of human resources, including: performance management, employee relations, recruitment and retention, salary and wage administration, benefit administration, worker’s compensation, leave management, unemployment administration, payroll administration, orientation and onboarding. Supports education initiatives including management training. Responsible for developing, overseeing, and monitoring activities to improve Employee Satisfaction and Service Excellence. Demonstrates service excellence and always conveys professionalism with strong motivation to achieve optimum results. Works with the Director, Human Resources -IPM, to streamline and implement HR projects and initiatives in line with IPM HR Strategic Plan and operational goals. IPM. Focus on identifying areas for process improvement, program standardization and system implementations Acts as a business partner for IPM Division managers and employees by providing guidance and recommendations concerning all areas of human resources, including: performance management, employee relations, recruitment and retention, salary and wage administration, benefit administration, worker’s compensation, leave management, unemployment administration, payroll administration, orientation and onboarding. Maintains effective employee relations program and guidance to leadership team along with compliance hotline investigation and resolution. Provides HR consultation to leaders and staff in goal setting, problem solving, resource management and outcome achievement. Drives annual review process, and 90-day evaluations for IPM Division, working in collaboration with the operations leaders to address low performers. Works closely with leadership team on performance management and risk for turnover. Maintains new employee orientation and onboarding materials for IPM Division and Markets. Updates program as needed. Facilitates New Employee Orientation for IPM Division employees. Builds effective relationships with all levels of management and employees, including market leadership, HR Managers and IPM HR team members. Responsible for the employee engagement program in coordination with the IPM Division management team. Encourages staff participation in bi-annual employee engagement survey and works with operations team on development and implementation of action plans to identify areas of opportunity. Responsible for ensuring that