Vertical Account Manager, Healthcare, Spectrum Business

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Vertical Account Manager, Healthcare, Spectrum Business

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Full Time Charlotte, North Carolina Date posted 07/26/2026 Business unit: Spectrum Business Areas of interest: Account Management, Business Development, Enterprise Sales Requisition Number: 2026-78123 SCM280 Spectrum Business

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Looking for a role where your account management expertise supports the growth and satisfaction of healthcare clients? As a Vertical Account Manager, Healthcare at Spectrum Business, you will proactively manage day-to-day relationships with enterprise healthcare accounts, protect and grow revenues and identify new sales opportunities. Your dedication will help clients achieve their goals and reinforce Spectrum’s reputation for trusted solutions in the healthcare market. How You Will Make an Impact  Proactively manage an assigned module of healthcare enterprise accounts, ensuring client satisfaction and retention  Meet or exceed monthly revenue and sales quotas by nurturing relationships, securing renewals and identifying new opportunities within assigned accounts  Conduct regular face-to-face meetings and account reviews to assess needs, present solutions and secure additional business  Serve as a customer advocate, interfacing with Spectrum departments to resolve issues, answer questions and maintain high service standards  Maintain and update internal databases with accurate client information and contract details for regulatory tracking as needed  Establish and monitor internal procedures to support assigned accounts and assist with collections when necessary  Stay informed about service pricing, processes and promotions by completing required training sessions  Attend sales meetings and training programs to enhance knowledge and skills  Working Conditions  Office-based role with significant travel required to customer locations, including travel during inclement weather using a reliable personal vehicle  What You Will Bring to Spectrum  Required Qualifications  Education  High school diploma or equivalent from an accredited organization (GED)  Experience Account management experience in healthcare or related field   Skills Read, write, speak and understand English  Thorough understanding of HIPAA and compliance requirements  Proven ability to meet a $3,000 monthly revenue quota  Experience managing around 300 named accounts as an account manager  Proficiency with ICOMS/CSG or other billing systems  Strong verbal, written and interpersonal communication skills  Ability to travel up to 30 percent of the time to assigned territories  Valid and active State driver’s license with safe driving record  Preferred Qualifications Education  Bachelor’s degree in a business-related field or equivalent combination of education, training and experience  Experience 5+ years of strategic account sales or account management experience  5+ years of experience with advanced voice and data networking (PRI, SIP, LAN, WAN)  5+ years of strategic account management in healthcare verticals such as