Strategic Account Lead

About Carrier Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier. ABOUT THIS ROLE •Leads service delivery for mission-critical data centers ensuring uptime and contract compliance •Manages multi-site service contracts, aligning maintenance with strict customer procedures •Proactively identifies risks and drives cross-functional resolution before escalation •Maintains strong customer presence and ensures accurate invoicing and receivables management OPERATIONAL OWNERSHIP & SERVICE EXECUTION •Primary operational contact ensuring fulfillment of contractual and service obligations •Coordinates preventive and corrective maintenance execution with field teams across multiple sites •Identifies risks impacting uptime and coordinates mitigation across service, engineering, and operations •Delivers consistent, accurate service performance data and reports to foster transparency REQUIRED QUALIFICATIONS •High School Diploma or GED •2+ years of experience in account management PREFERRED QUALIFICATIONS •Experience in mission-critical operations and high-availability environments •Strong customer leadership •Data-driven analysis •Problem-solving, and execution discipline •Experience with scheduling and sales force Pay Range The annual salary for this position is between $64,500.00 - $129,500.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate. Other Compensation This position may be entitled to short-term cash incentives, subject to plan requirements.

Employees are eligible for benefits, including: Health Care Benefits: Medical, Dental, Vision; Wellness incentives Retirement Benefits Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation Disability: Short-term and long-term disability Life Insurance and Accidental Death and Dismemberment Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account Tuition Assistance To learn more about our benefits offering, please click here Work with us | Carrier Corporate. The specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective