Quality Assurance Manager

Quality Assurance Manager Full-time State/Province: Riyadh Business Group: DCS Legal Entity: AECOM Arabia Business Line: B&P - Buildings & Places Work Location Model: On-Site Operating Group: International Primary Location: KSA - Riyadh, SA - The Business Gate Company Description Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us.

We're looking for a detail-oriented and analytical Quality Assurance Manager to join our team in Riyadh, Saudi Arabia. In this pivotal role, you'll lead quality initiatives, oversee compliance standards, and drive continuous improvement across our operations. As a decisive leader with a collaborative approach, you'll ensure that all deliverables meet our rigorous quality standards while fostering a culture of excellence and accountability. This position offers the opportunity to make a meaningful impact on organizational success through strategic quality management and transparent communication with stakeholders. Lead and mentor a team of quality assurance professionals, inspectors, and auditors, providing coaching and support to develop their skill set and career path Develop, implement, and monitor comprehensive quality assurance programs and procedures aligned with organizational objectives and industry standards Conduct thorough inspections, audits, and assessments of processes, products, and services to identify defects, non-conformances, and areas for improvement Maintain detailed documentation of quality issues, non-conformance notices, and corrective action plans; track resolution status and ensure timely closure Analyze test results, quality metrics, and performance data to identify trends, root causes, and opportunities for process optimization Collaborate with cross-functional teams including operations, production, and project management to resolve quality issues and implement preventive measures Oversee vendor and contractor quality performance, ensuring compliance with contractual requirements and quality standards Prepare comprehensive quality reports, progress updates, and executive summaries for leadership and clients, highlighting key findings and recommendations Conduct periodic site visits and operational reviews to verify quality compliance, safety adherence, and adherence to project specifications Represent the organization professionally in all client interactions, ensuring transparent communication and successful project execution Develop and deliver training programs to enhance quality awareness and competency across the organization Establish and maintain quality management systems, documentation, and records in accordance with applicable regulations and standards Qualifications **Minimum Requirements:** Bachelor's degree (BA/BS) in engineering, quality management, operations, or related field, plus 6 years of relevant quality assurance or quality management experience; or demonstrated equivalency through a combination of education and professional experience Proven leadership experience managing quality assurance teams and driving organizational quality initiatives Strong analytical and