Commercial Operations Portfolio Manager

At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business. Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere. Introduction to the Team Travel Partnerships and Advertising helps partners, including hotels, airlines, destination marketing organizations (DMOs) and more, deliver excellent traveler and B2B experiences. We drive growth for our partners and the Expedia Group marketplace through competitive supply, our leading advertising and travel media network and affiliate solutions. The Commercial Operations team sits at the heart of TPA, enabling the delivery of high-impact programs across Field Operations, Connectivity, Partner Journeys, and Solutions & Capabilities. As a Portfolio Manager, you will play a critical role in keeping our portfolio of programs visible, healthy, and moving — while helping us work smarter through AI and automation Focus Portfolio tracking and transparency – maintain an accurate, current view of program scope, status, and health across the assigned Commercial Operations portfolio. Delivery support and coordination – keep programs moving by tracking milestones, dependencies, and risks, and driving timely follow-up. Performance reporting – operate scorecards and KPIs and produce clear, insight-driven readouts for leadership. AI-enabled portfolio operations – use AI and automation in day-to-day work to reduce manual effort, improve data quality, and speed up reporting. In this role, you will: 1. Portfolio Tracking & Governance Maintain the Commercial Operations portfolio view : keep portfolio structure, categories, and program records accurate and current, ensuring every program has clear objectives, KPIs, and status. Support portfolio governance forums : prepare materials and data for monthly and quarterly Portfolio & Performance reviews, and capture and track resulting actions and decisions. Support intake and reprioritisation : help assess new requests and changes to existing programs, and keep the portfolio backlog and priorities up to date. Align to TPA strategy : ensure programs and milestones are mapped to TPA priorities, Tiered initiatives, and company-level scorecards. 2. Portfolio Execution, Risk & Health Track portfolio health : monitor RAG status, timelines, scope, and benefits across assigned programs; flag issues early and follow up to resolution. Apply program lifecycle standards : ensure programs follow portfolio-wide standards for charters, stage gates, launch criteria, BAU transition, and closure. Support Phase Gate Reviews : coordinate program kick-off and stage-gate reviews, ensuring readiness, clear success metrics, and documented outcomes. Track cross-team dependencies : maintain visibility of cross-LOB and cross-function dependencies, and escalate conflicts and constraints to the Director. 3. Performance & Insights Maintain clear, quantifiable KPIs and financial outcomes (NBV, MC, cost, partner satisfaction, time-to-value) for programs in the portfolio. Support the director to run the monthly and quarterly portfolio review rhythm : coordinate data updates, validate commentary, and produce concise, insight-driven readouts for LT. Translate performance data into simple narratives and options for leadership (where we are, what’s driving it, what needs to change). 4. AI-Enabled Portfolio Operations Drive the use of AI in day-to-day execution of portfolio