Assistant Facility Manager

JLL empowers you to shape a brighter way .   Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.    Assistant Facilities Manager Facilities Manager What this job involves: As a Assistant  Facilities Manager at JLL, you'll take the lead in orchestrating seamless facility operations for a dynamic client environment. This role puts you at the helm of a diverse team including receptionists, office services coordinators, union staff, and third-party vendors, ensuring every touchpoint delivers excellence. You'll partner closely with senior leadership to drive both day-to-day operations and strategic initiatives, from budget management to sustainability tracking. At JLL, we are collectively shaping a brighter way — for our clients, ourselves and our fellow employees, and in this role, you'll be instrumental in that mission. Your responsibilities span the full spectrum of facility management: overseeing maintenance and repair services, managing vendor relationships, serving as the primary liaison with building landlords, and ensuring all services meet rigorous KPIs and SLAs. You'll balance tactical execution with strategic planning, managing both operating and capital budgets while identifying cost-saving opportunities that align with client goals. What sets JLL apart is our culture of collaboration, locally and across the globe, and you'll exemplify this by building strong relationships across client teams, vendors, and internal stakeholders to create an environment where everyone can do their best work. Beyond traditional facility oversight, you'll exclusively own the meetings and events function for Stamford while supporting the broader region, manage space planning and occupancy changes, and serve as a hands-on leader who isn't afraid to step in at the front desk when needed. What your day-to-day will look like: Lead and develop a high-performing facilities team including receptionists, office services coordinators, union staff, and third-party vendors, allocating resources strategically and ensuring adherence to best practices Exclusively own all meetings and events coordination in Stamford and provide support across the broader region, ensuring backup staff are properly trained on event management protocols Serve as the primary point of contact for building landlords and act as liaison between union representatives and clients to resolve site-related issues effectively Oversee procurement administration, vendor management, engineering and operational contracts, and invoice processing to ensure timely delivery of contracted services and materials Monitor and drive client satisfaction by providing seamless facility management services, demonstrating leadership, responsiveness, and creativity in service delivery while continuously improving processes and systems Manage operating budgets (OPEX and CAPEX), prepare timely month-end budget reports and re-forecasts, and assist with operational reporting, budgeting, contracts, and financial systems as needed Track and report on KPIs, SLAs, waste management, sustainability metrics, and scope matrix to ensure contractual obligations are consistently met Coordinate maintenance and repair services, reviewing contractor practices to ensure quality work aligned with manufacturer recommendations and established processes Identify and implement cost-saving opportunities by maximizing utilization of service providers, preferred vendors, and efficiency improvements consistent with client objectives Submit and oversee