Senior Program Manager, Physical Security, Worldwide Grocery Stores Asset Protection
Amazon
- Location
- US, TX, Austin
- Employment
- Full Time
- Work model
- On-Site
- Level
- Senior
- Posted
- 35d ago
Skills
About this role
The Sr. Program Manager, Physical Security owns the Worldwide Grocery Stores (WWGS) global strategy, architecture, and execution of enterprise physical security programs across a distributed retail, distribution, and facilities footprint. This role operates at the intersection of physical security, cybersecurity, and enterprise technology, leading large-scale initiatives that protect people, assets, and operations. The successful candidate defines long-term vision, drives global standardization, and influences senior stakeholders across Asset Protection, Information Security, IT, Legal, and Operations. They are accountable for building and managing scalable, resilient, and data-driven security ecosystems, while optimizing multi-million-dollar investments and leading high-performing teams and vendors worldwide. Key job responsibilities 1. Global Strategy & Organizational Leadership: - Define and own the multi-year vision and roadmap for enterprise physical security, aligning with business growth and risk priorities. - Establish global design standards for security systems, ensuring scalability, interoperability, and security-by-design principles. - Serve as a senior advisor to the Director of Asset Protection, the Asset Protection team, and global stakeholders on risk posture, emerging threats, and technology innovation. - Lead cross-functional initiatives that converge physical security, cybersecurity, fraud prevention, and operational risk. - Build, mentor, and scale high-performing teams while fostering a culture of accountability, ownership, and continuous improvement. 2. Enterprise Security Architecture & Engineering: - Own the architecture of enterprise security systems, including: - Video surveillance (IP cameras, VMS/NVR, cloud-native platforms) - Access control systems (credentialing, identity integrations, badging infrastructure) - Intrusion detection, alarms, and central monitoring systems - Define reference architectures for all Asset Protection technologies while integrating physical systems with enterprise IT infrastructure. - Ensure reliability, redundancy, and high availability for mission-critical systems at global scale. - Lead design reviews and provide technical guidance for complex CCTV, alarm, video AI, and access control deployments. 3. Converged Technology & Systems Integration: - Drive deep integration between physical security platforms and enterprise systems (HRIS, POS, IAM, incident management) through APIs and event-driven architectures. - Apply advanced networking concepts (TCP/IP, VLAN segmentation, VPNs, firewalls, bandwidth optimization) to ensure secure connectivity. - Partner with Engineering and Information Security teams to standardize device onboarding, identity management, and secure communications across IoT ecosystems. - Lead enterprise initiatives to modernize security infrastructure using cloud-native and hybrid architectures. 4. Data, AI, and Automation: - Champion adoption of AI/ML-driven video analytics, including object detection, anomaly detection, and behavioral analysis. - Define enterprise data strategies that leverage security telemetry for predictive risk detection and operational optimization. - Build KPI frameworks and executive dashboards to measure program effectiveness, system health, and incident reduction. - Drive automation of workflows (incident response, monitoring, alerting) to improve scalability and cost efficiency. 5. Cybersecurity & Enterprise Risk Management: Ensure all physical security systems adhere to enterprise cybersecurity standards, including: - Identity and Access Management (IAM), MFA, and SSO - Encryption (in transit and at rest) - Vulnerability management and patching lifecycles - Device hardening and zero-trust principles, Partner with Information Security to conduct risk assessments, penetration testing, and compliance reviews, and Lead threat modeling and mitigation strategies across converged security environments. 6. Program Ownership &