Director, Agile Product Owner - Enterprise AI Assistants

Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Technology Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $120,400.00 - $198,700.00 Target Openings 1 What Is the Opportunity? What is the Opportunity? As a member of Enterprise AI and Emerging Technologies, you’ll be joining a strategic and collaborative team that is passionate about transforming our business and technology capabilities and paving the way for best-in-class technology. As Director, Product Owner – Enterprise AI Assistants, you'll lead a dynamic team, balancing strategic product leadership with hands-on stakeholder engagement and delivery. This role requires guiding teams through complex AI capability rollouts while actively shaping the roadmap and priorities for enterprise-wide AI Assistant platforms. In this highly visible role, we will look to you to: •Own and evolve the product strategy and roadmap for AI Assistants, ensuring alignment with enterprise AI goals and business priorities. •Define and maintain a prioritized, execution-ready backlog that drives measurable outcomes for approximately 30,000 enterprise users. •Play a key role in growing and transforming enterprise AI adoption through structured capability enablement, stakeholder socialization, and continuous delivery. •Lead a highly effective and collaborative team in supporting a portfolio of AI Assistant tools. Applicants must be authorized to work for ANY employer in the US. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, this this role. What Will You Do? Lead and develop the AI Assistants Team driving enterprise AI Assistant adoption across Travelers. Define, prioritize, and maintain a comprehensive product backlog for AI Assistants ensuring execution-ready work aligned to business outcomes. Maintain hands-on involvement in product decisions, backlog refinement, acceptance criteria, and the delivery of AI capabilities across the enterprise. Partner with stakeholders across business lines, Legal, Governance, and Gen AI leads to ensure AI Assistant roadmaps align with enterprise strategy and compliance requirements. Contribute to product standards and best practices for AI capability enablement, feature rollout, and performance monitoring across teams. Troubleshoot and resolve critical product and delivery issues, leading response efforts when adoption, compliance, or platform challenges arise. Champion the use of enterprise AI Assistants across the organization through education, stakeholder socialization, and active advocacy. What Will Our Ideal Candidate Have? Bachelor’s degree. Two years of experience in Agile product management. Two years of work experience within the discipline being supported (e.g.: Claim, Risk Control, Technology, Project Management, Production, Application Development, etc.). Three years of experience articulating and translating business strategy, product vision, and analysis for a product. Agile Mindset: Embody Agile core values of openness, courage, respect, focus, and commitment. Infuse Agile principles, practices and methodologies to