Life Sciences Experience Design Strategy Senior Manager

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Summary The Experience Design Strategy Senior Manager is a client-facing consulting leader responsible for delivering high-impact experience design strategy engagements for Life Sciences clients. This role combines deep design strategy, experience design and/or innovation expertise with strong digital product fluency, consulting leadership, and Life Sciences commercial acumen. Recruiting for this role ends on August 31, 2026 Work you'll do This role is ideal for someone who is equally comfortable setting experience and product strategy at the executive level and leading cross-functional teams through launch and adoption. You will guide and align strategy, design, product, and engineering leaders to ensure concepts translate into real, measurable business impact. As a Senior Manager, you will: Lead multiple engagement workstreams that define experience and product strategy across patient services, customer engagement, and commercial operations for Life Sciences clients. Partner with senior client stakeholders to define experience strategies and products that address business and patient and provider needs and drive measurable outcomes. Translate business questions and user insights into design strategies, executive recommendations, digital product visions, and roadmaps. Connect experience strategy to digital product delivery by aligning business needs and goals, customer needs, technology trends, and design intent with product roadmaps, user stories, development priorities, and implementation needs. Lead working sessions, executive readouts, and deliverables while managing scope, timelines, risks, dependencies, and client needs. Own the commercial success of engagements, including margin performance, forecasting, and ongoing financial management. Partner with product, engineering, data, and business leaders to move engagements from concept