Surgical Onsite Specialist (Austin TX)

We anticipate the application window for this opening will close on - 22 Aug 2026   Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life We are seeking a committed professional to join our team. While this is a remote position not located at a physical Medtronic site, the candidate hired will be required to reside within the territory and drive to multiple accounts throughout the region. A valid driver's license is essential for this role.                     Careers that Change Lives   Bring your sales talents to a leader in medical technology and healthcare solutions.  Rooted in our long history of mission-driven innovation, our medical technologies open doors. We support your growth with the training, mentorship, and guidance you need to own your future success. Join us for a career in sales that changes lives.  A Day in the Life   The Surgical Onsite Specialist (SOS) is responsible for providing case support and customer support, training and education, and solution implementation assistance across aligned Surgical Centers of Therapy (COTs). This role ensures seamless product utilization by assisting with on-site procedures, addressing customer inquiries, performing equipment upgrades and maintenance, and leading training initiatives for physicians and staff within an assigned account alignment and in partnership with the Surgical Account Manager (SAM). The Surgical Onsite Specialist plays a critical role in lead generation, sales support, and market expansion efforts, contributing directly to the organization’s growth and success.

Customer Support   Provide real-time procedural assistance for Surgical COTs within aligned territory.  Offer technical expertise and troubleshooting support to ensure successful product usage.  Serve as a trusted resource for physicians and surgical teams in the OR.  Customer Engagement & Communication   Act as a primary point of contact for customer inquiries during on-site procedures.  Ensure clear and effective communication between customers and colleagues.  Identify and report concerns and opportunities to aligned Surgical Account Manager (SAM).  Equipment Upgrades & Maintenance   Perform equipment and software upgrades as required.  Conduct equipment fleet audits to ensure optimal product performance and compliance.  Training & Education   Lead in-service training sessions for physicians, residents, and surgical staff on surgical product applications.  Support Resident Labs, MedEd courses, RPEs (Regional Peer Education), and Continuing Education (CE) programs.  Sales & Implementation Support   Assist Surgical Account Manager (SAM) and Specialists with product trials, implementation, and conversion initiatives.  Provide on-site support for regional conversions and product adoption strategies.  Inventory Management   Maintain accurate tracking and availability of surgical products for smooth procedure execution.  Ensure inventory levels meet customer and operational needs.  Success Metrics:   Achieve/exceed sales objectives by driving product utilization and customer engagement.  Secure base business and expand new accounts through effective procedural support.  Generate and track leads in SFDC (Salesforce.com) to fuel growth and business expansion.  Product Portfolio Alignment:  Stapling  Energy  Access & Instrumentation (A&I)  OR Safety  Wound Closure  GYN & Hernia  Responsibilities may include the following and other