Customer Service Rep(02964) - 147 E Bethalto

We are seeking a dedicated Customer Service Representative to join our team in Bethalto, United States. As the first point of contact for our valued customers, you will play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellent service. Answer incoming phone calls professionally and efficiently Take accurate customer orders and input them into our system Process cash transactions and handle payments securely Provide exceptional customer service, addressing inquiries and resolving issues Collaborate with team members to ensure timely order fulfillment Maintain a clean and organized work environment Assist with various tasks as needed, including food preparation and packaging Lift and move items weighing up to 25 lbs. when required Adapt to changing priorities and maintain flexibility in work schedule Contribute to a positive team atmosphere and uphold company values Qualifications Excellent communication skills, both verbal and written Strong customer service orientation with a friendly and professional demeanor Ability to multitask efficiently in a fast-paced environment Basic computer proficiency for order entry and processing Cash handling experience and basic math skills Flexibility to work weekends, holidays, and various shifts as needed Physical ability to stand for extended periods and lift up to 25 lbs. Strong attention to detail and accuracy in order taking and processing Ability to remain calm and composed under pressure Team player with a positive attitude and willingness to learn High school diploma or equivalent preferred Previous customer service experience is a plus Knowledge of the food service industry is beneficial but not required By clicking the link above or any third-party link within this posting, you are leaving this site and going to a third-party website where the third-party website's terms and privacy policy apply Job Location Google Maps requires functional cookies to be enabled I'm interested I'm interested Privacy Notice Imprint I'm interested Refer a friend share this job Share to WeChat × Copy the link and open WeChat to share. Copy to clipboard Open WeChat Share to WeChat × Use Scan QR Code in WeChat and click ··· to share.