Strategic Account Manager, Marketplace

Amazon is hiring Strategic Accounts Managers who are self-motivated, results-driven and capable of working in a dynamic fast paced environment. Today, more than 60% of the items sold in Amazon’s stores globally are from independent sellers — most of which are small and medium-sized businesses — providing a vast selection of products, competitive prices, and great convenience for shoppers. As a Strategic Account Manager you will partner with strategic sellers, sales and product teams, to grow sellers’ businesses on Amazon including identifying opportunities to maximize selection, driving feature adoption, monitoring seller’s healthy growth, performance, product quality, as well as working with sellers to achieve our standards and deliver the best e-commerce experience for customers on Amazon. You are responsible for delivering business growth and maximizing revenue generation across selected product families. Operating in a fast-moving and often ambiguous environment, you will have full responsibility for delivering business and financial objectives. Amazon knows that a diverse, inclusive culture empowers us all to deliver the best results for our customers. We celebrate diversity in our workforce and in the ways we work. As part of our inclusive culture, we offer accommodations during the interview and onboarding process. If you’d like to discuss your accommodation options, please contact your recruiter, who will partner you with the Applicant-Candidate Accommodation Team (ACAT). You may also contact ACAT directly by emailing acat-africa@amazon.com. We want all Amazonians to have the best possible Day 1 experience. If you’ve already completed the interview process, you can contact ACAT for accommodation support before you start to ensure all your needs are met Day 1 Key job responsibilities Manage numerous key business opportunities concurrently Build your own pipeline of opportunities, identifying high sales growth potential sellers Develop long-term relationships with sellers, support them in the integration of their offers and develop ambitious goals for future growth prospects. Achieve business and financial objectives and drive the growth of Amazon’s third-party business in selected categories Identify opportunities to improve the business for all sellers through scalable solutions and manage the roll-out of these solutions Conduct deep dives to understand root causes of seller performance and actions to accelerate growth Work closely with cross functional teams to identify growth opportunities Identify and manage projects to improve customer and seller experience, working closely with internal and external teams