Manager, Store Systems Engineering

Store Systems Engineer Manager The Store Systems Engineering Lead oversees a team responsible for the architecture, delivery, and support of large-scale retail store systems, including POS platforms and endpoint environments supporting 9000+ locations and 70,000+ devices. This role is accountable for both technical direction and team performance, ensuring reliable, scalable, and secure store operations.

Team Leadership & Development Lead, mentor, and grow a team of Store Systems Engineers supporting POS and endpoint environments Establish team priorities, manage workload, and ensure effective execution of engineering and operational tasks Provide coaching, performance management, and career development for team members Promote a culture of accountability, ownership, and continuous improvement Technical Strategy & Architecture Own the design and evolution of store systems architecture across POS, endpoint management, and supporting infrastructure Define standards for system configuration, OS imaging, automation, and endpoint management Guide the team in implementing scalable, resilient solutions across distributed retail environments Review and approve technical designs and major changes Required Technical and Professional Expertise Strong leadership and team management experience Excellent communication and stakeholder management skills Ability to prioritize and execute in a fast-paced, large-scale environment Ability to prioritize and execute tasks in a fast-moving environment, meeting deadlines. Bachelor’s degree, or equivalent level of demonstrated skills and experience. 5+ years engineering/administration experience with Windows endpoints in both Active Directory and workgroup environments. Expert-level Active Directory/Group Policy experience. Expert-level Windows workstation OS knowledge (32/64-bit, registry, event logs, boot options, certificates, UEFI/BIOS). Expert-level proficiency with scripting in PowerShell and similar tools. Experience creating and maintaining endpoint OS images. Experience remotely managing endpoints. Strong networking understanding (TCP/IP, WAN, proxy/firewall, DNS, DHCP, load balancing). Demonstrated experience using self-learning to solve problems and complete tasks. Creative problem-solving and analytical abilities; ability to troubleshoot complex issues. Self-motivated and directed with attention to detail. Good project management skills. Experience mentoring peers.   Preferred Technical and Professional Expertise Experience with POS/retail environments, or other up-time critical production environments. Experience with Microsoft SQL Server administration. Experience with Microsoft Remote Desktop Services. Experience with Endpoint Management Tools. Experience working with VMware servers in vSphere. Experience with F5 load balancers. Experience with IOS, Android mobile Operating Systems Experience with MDM solutions, JAMF, SOTI and others Start Rate = $125,000 to $138,000 based on experience plus 20% bonus and equity.  Full time 500 Volvo Parkway,Chesapeake,Virginia 23320 IT Engineering Dollar Tree