Senior Software QA Engineer - Playwright, Typescript

Job Requisition ID # 26WD99210 Position Overview   We are seeking a highly motivated and experienced Software Quality Assurance Engineer to drive quality engineering initiatives across customer-facing products and services. This role will focus on End-to-End (E2E) automation, Customer Journey Testing, and AI-enabled Quality Engineering using modern automation technologies including Playwright, TypeScript, and Applied AI solutions. As a key member of the Engineering Quality organization, you will partner closely with Product Managers, Software Engineers, Architects, UX teams, and Business Stakeholders to ensure exceptional product quality throughout the software development lifecycle. You will design scalable automation frameworks, validate critical customer workflows, and leverage AI-driven approaches to improve test efficiency, coverage, and defect detection. The ideal candidate combines strong technical expertise in modern test automation with a deep understanding of customer-centric quality practices and emerging AI technologies.

Quality Engineering & Test Strategy Define and implement comprehensive test strategies for customer-facing applications and services Drive quality initiatives across the entire software development lifecycle Establish quality gates and measurable success criteria for releases Collaborate with product and engineering teams to identify critical customer journeys and business workflows   End-to-End & Customer Journey Testing Design, develop, and execute automated E2E test scenarios covering customer journeys across multiple systems and platforms Validate user experiences across web applications, APIs, integrations, and backend services Ensure business-critical workflows function reliably in production-like environments Perform exploratory, regression, integration, and system-level testing   Test Automation Development Build and maintain scalable automation frameworks using Playwright and TypeScript Develop reusable automation components, libraries, and utilities Implement cross-browser, cross-platform, and responsive testing solutions Improve automation reliability, execution speed, and maintainability   Applied AI for Quality Engineering Leverage AI-powered tools and techniques to improve test design, execution, and analysis Utilize Generative AI for test case generation, automation code acceleration, defect triage, and root-cause analysis Evaluate and implement AI-driven testing solutions that enhance productivity and coverage Drive innovation through intelligent automation and quality analytics   API & Integration Testing Design and automate API validation tests Verify integrations across internal and external services Validate data consistency and business logic across distributed systems Utilize API testing tools and frameworks to support continuous validation   CI/CD & DevOps Integration Integrate automated tests into CI/CD pipelines Support shift-left quality practices and continuous testing Monitor automation health and optimize execution within delivery pipelines Partner with DevOps teams to improve deployment confidence and release quality   Technical Leadership Mentor junior engineers and promote quality engineering best practices Contribute to automation standards, frameworks, and engineering guidelines Drive continuous improvement initiatives within the quality engineering organization Minimum Qualifications Bachelor's or Master's degree in Computer Science, Engineering, or a related technical discipline 5+ years of experience in Software Quality Assurance and Test Automation Strong hands-on experience with Playwright and TypeScript Experience building and maintaining modern automation frameworks from the ground up Strong understanding of End-to-End (E2E) testing methodologies and customer journey validation Experience testing web applications, APIs, and distributed systems Knowledge of CI/CD pipelines and DevOps practices Experience with Git, Azure DevOps,