AVP, Solution Architect - EIS (L 11)

Role Title : AVP, Solution Architect - EIS (L 11) Company Overview: Synchrony (NYSE: SYF) is a leading consumer financing company that has been at the heart of American commerce and opportunity for nearly a century. Synchrony delivers credit and banking products that empower tens of millions of consumers to improve their financial lives and access what matters most. Leveraging innovative solutions that are shaping the future of retail commerce, Synchrony supports the growth and success of some of the nation’s most respected brands, alongside hundreds of thousands of small and midsize businesses, including health and wellness providers. Committed to excellence in service and culture, Synchrony is proud to be named as #3 as a Great Place to Work® in India and is honored to be ranked the #1 Best Company to Work For® in the U.S. by Fortune magazine and Great Place to Work®. For more information, visit www.synchrony.com. Organizational Overview : The Enterprise Integration Services team plays a pivotal role in connecting and orchestrating systems and applications across the organization. The team specializes in architecting, designing, implementing, and operating secure, scalable integration solutions (APIs, middleware, authentication, messaging, and file-based integrations) that enable seamless data flow, improve business functionality, and support enterprise modernization initiatives.

Summary/Purpose: The AVP, Solution Architect – Enterprise Integration Services plays a pivotal technical role within the Synchrony by providing deep technical expertise across the Middleware platform and its components, including Java Spring Boot, cloud services, and integration/messaging technologies, with a focus on developing enterprise-grade, resilient orchestrated microservices and data services that are platform-agnostic and deployable across any cloud environment, leveraging tools and technologies such as IBM ITX, Boomi, IBM MQ, Kafka, Amazon MSK, and other relevant integration capabilities.

Lead architecture and engineering delivery for new enterprise services/platforms and ongoing enhancements within a SAFe delivery model. Partner with Product Owners, Product Managers, Scrum Masters, and cross-functional stakeholders to align solution direction with prioritized business outcomes. Own end-to-end solution architecture for cross-functional, multi-platform systems, ensuring quality, scalability, availability, extensibility, and maintainability. Architect and lead development of enterprise integration services across multiple applications; support and guide testing strategies and integration validation. Drive technology strategy and modernization, including evaluation of emerging technologies and planning/execution of technology migrations with hands-on technical leadership. Establish and enforce engineering best practices and continuous improvement initiatives across teams (SDLC, CI/CD, resiliency, observability, secure coding). Provide architectural governance through scheduled code/design reviews across dependent teams to ensure adherence to standards, patterns, and quality benchmarks. Design cloud-native solutions using Java ecosystems, enabling effective service design and implementation using Java, Spring Boot, Spring Framework, Spring Cloud. Enable modern deployment patterns leveraging Docker and Kubernetes, including guidance on containerization, orchestration, and operational readiness. Design and implement IBM ITX-based integration solutions, including Design Studio development, configuration, and implementation. Promote effective use of AI-assisted development tooling (e.g., GitHub Copilot) to improve engineering productivity and consistency. Lead technical troubleshooting and production support, including issue triage, root-cause analysis, and coordination with vendors (e.g., IBM) via support tickets as needed. Provide periodic 24x7 on-call coverage to support critical services and