Lead Software Engineer (ServiceNow)

About this role: Wells Fargo is seeking a Lead Software Engineer (ServiceNow) in Technology as part of Enterprise Services Technology within Cybersecurity. We’re hiring a Lead ServiceNow Engineer to take ownership of development across a highly complex, enterprise-level platform. If you’re a hands-on builder and technical leader who wants to design, code, and drive enterprise-scale solutions—this role is built for you. This is not a ServiceNow Administrator role—this is a true engineering position focused on building, coding, and delivering scalable solutions from the ground up. In this role, you will: Lead complex, companywide technology initiatives with broad impact Design, build, and deliver custom ServiceNow solutions using best practices Act as a key participant in developing standards and companywide best practices for engineering complex and large-scale technology solutions for technology engineering disciplines Make decisions in developing standard and companywide best practices for engineering and technology solutions requiring understanding of industry best practices and new technologies, influencing and leading technology team to meet deliverables and drive new initiatives Develop tables, integrations, workflows, business rules, and scripting Ensure solutions are secure, scalable, and enterprise-aligned Review and analyze complex, large-scale technology solutions for tactical and strategic business objectives, enterprise technological environment, and technical challenges that require in-depth evaluation of multiple factors, including intangibles or unprecedented technical factors Collaborate and consult with key technical experts, senior technology team, and external industry groups to resolve complex technical issues and influence platform strategy. Translate technical concepts into clear demos and business-facing solutions Mentor and guide engineers Heavy hands-on development — not just configuration Lead and influence enterprise-scale ServiceNow architecture Work within one of the largest ServiceNow environments in the industry Opportunities for certifications and continued growth Required Qualifications 5+ years of Software Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 3+ years of ServiceNow development experience ServiceNow certification: (CSA) Certified Systems Administrator Desired Qualifications: ServiceNow Certified Application Developer (CAD) certification must be obtained within 6 months of employment ServiceNow Certified Implementation Specialist (CIS) certification in any discipline Experience with AI development tools: both Service-Now specific (Build Agent and/or NOW Assist) and platform-agnostic (Devin, Claude etc.) Advanced experience creating and maintaining ServiceNow Catalog Items Strong verbal, written, and interpersonal communication skills 1+ years of Jira experience 1+ years of Agile experience Job Expectations: This position is not eligible for Visa sponsorship. This position offers a hybrid work schedule. Ability to travel up to 5% of the time Ability to work occasional non-standard hours to support system deployments, upgrades, and critical business initiatives. Pay Range   Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities. $119,000.00 - $206,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit  Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. Health benefits 401(k) Plan Paid time off Disability benefits Life insurance, critical illness insurance, and accident insurance Parental leave Critical caregiving