Senior Value Consultant

About Parloa Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com , HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.

About the role: As a Senior Value Consultant , you will own the financial narrative behind Parloa’s most strategic enterprise deals by shaping how customers understand, quantify, and commit to the value of agentic AI. You’ll operate at the intersection of Sales, Solution Engineering, and executive stakeholders, turning AI capabilities into clear, defensible business outcomes. This is your opportunity to shift conversations from features to impact by building CFO-grade business cases, influencing high-stakes decisions, and making Parloa one of the easiest partners to invest in through clarity, rigor, and value transparency.

Value Engineering & Deal Support: Lead value engagements across the sales cycle, from early-stage value framing to late-stage deal support and post-live validation for strategic enterprise opportunities. Business Case Development: Build robust, CFO-grade ROI models that quantify impact across cost reduction, productivity, revenue, and customer experience. Executive Value Discovery: Facilitate value discovery sessions and workshops with senior stakeholders, translating strategic priorities into measurable financial outcomes. Value-led Selling Enablement: Develop frameworks, narratives, and tooling that enable Sales and Solution Engineering to lead confident, value-driven conversations. Strategic Deal Partnership: Support high-priority deals and lighthouse accounts by shaping value narratives for positioning, pricing, and expansion. Scalability & Tooling: Translate field insights into repeatable models, benchmarks, and playbooks to scale value engineering across the organization.

5–8+ years of experience in value consulting, value engineering, or commercial advisory roles within enterprise SaaS or B2B environments Proven track record of owning ROI models and business cases that influenced €1M+ enterprise deals involving finance and procurement stakeholders Strong financial modeling expertise (e.g. NPV, IRR, TCO, payback), with the ability to build, defend, and adapt models in real time Experience working in complex, multi-stakeholder enterprise sales environments with ambiguity and time pressure Strong