Principal Pgm Mgr - Amazon Shipping, Amazon Shipping

Who are we? Ready to build Amazon's next $100B business? We're not just entering shipping—we're transforming how billions of packages move around the globe. By evolving Amazon's legendary fulfillment engine into an agile, intelligent shipping network, we're creating a resilient system that continuously optimizes to deliver on time, every time, for every business and every customer. Every shipment is more than just a box—it spins the flywheel faster, continuously enhancing our logistics network through scale, speed, and intelligence. As we increase density and reach, we're revolutionizing shipping for ALL businesses while simultaneously strengthening Amazon's own delivery capabilities—reducing costs and accelerating deliveries across our entire ecosystem. The NODE (network operations and delivery experience) team owns the final mile—the last, most visible, and most operationally complex leg of the delivery journey. This is where the promise we make to customers is kept: the package on the doorstep, on time, at the lowest possible cost. We build and optimize the systems, routing intelligence, and delivery operations that move packages from the last delivery station to the customer's hands across a rapidly scaling global network. What will you do? We're hiring a Principal Program Manager for our NODE team to drive cross-organizational initiatives, influence VP-level roadmaps, and unlock hundreds of millions in cost savings and delivery performance through transformational improvements to our final mile network and delivery experience. You'll operate with complete autonomy to identify and remediate endemic problems in our last-mile operations, drive architectural and operational decisions across Product, Commercial, Engineering, and Operations organizations, and establish the strategic mechanisms that enable Amazon Shipping to scale final mile delivery at the pace our business demands. Working at the unique intersection where program leadership directly impacts delivery cost, speed, and reliability, you'll define multi-year operational and technical roadmaps, influence resource allocation across VP organizations, and solve significantly complex problems where both business and operational strategies are undefined. You'll collaborate closely with: Product Management teams defining final mile capabilities and roadmaps Commercial teams driving enterprise shipper adoption and delivery SLAs Engineering organizations building routing, dispatch, and delivery platforms Operations teams running delivery stations and last-mile networks globally Principal Engineers and Architects on routing, capacity, and network design decisions VP-level leadership across multiple organizations Who are you? You're a seasoned program management leader with deep operational fluency in last-mile logistics and delivery networks, combined with exceptional strategic judgment and a proven ability to build consensus across diverse executive stakeholders. You have a track record of managing programs that span multiple VP organizations, operating independently in highly ambiguous environments where both the problem and the solution are undefined. Key attributes: Strategic thinker who connects operational and technical improvements to delivery cost and customer experience outcomes Depth in final mile operations, route optimization, capacity planning, and distributed logistics systems Executive presence with the ability to influence VP-level audiences Data-driven decision maker who defines meaningful success metrics (cost per package, on-time delivery, delivery defects) Strong owner who takes accountability for business impact beyond project delivery Exceptional communicator who translates complex operational and technical concepts clearly Proven ability to identify and remediate endemic problems at scale You thrive in fast-paced, ambiguous environments where operational decisions directly impact delivery cost and the customer experience for millions of