Tech Lead - Infrastructure Services S 4C

Tech Lead - Infrastructure Services S Ready to turn bold ideas into real-world impact?  At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges.   If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.    Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.  Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook . Job Description • Oversee and manage the day-to-day operations of the IT department • Lead and coordinate IT projects, ensuring timely delivery and adherence to quality standards • Provide technical guidance and support to team members, assisting with complex technical issues • Monitor and maintain system performance, identifying and resolving technical issues as they arise • Collaborate with other departments to ensure seamless integration of IT systems and processes • Develop and implement IT policies and procedures to enhance operational efficiency and security • Stay up-to-date with latest technologies and trends to recommend innovative solutions for the organization's IT infrastructure. Qualifications Bachelors - Computer Engineering, Bachelors - Database Management, Bachelors - Information Systems, Bachelors - Information Technology, Bachelors - Network Engineering Certifications AWS Certified Solutions Architect - Professional - Amazon Web Services (AWS)Amazon Web Services (AWS) Required Skills Agile Methodology, Agile Methodology, Applications Support, Backup Management, Client Relations, Cloud Applications, Collaboration Tools, Database Administration, Database Maintenance, Database Management, Database Monitoring, Design Thinking, Enterprise Resource Planning (ERP), Executive Presence, Inclusion, Oracle Exadata Database Machine, Oracle Solaris, OS management, People Leadership, Personal Effectiveness, Risk Management, Security Operations Management, Server Infrastructure, ServiceNow Platform, Storage Management {+ 2 more} Language English Language Proficiency - Proficient - C2 Additional Job Location - Job Type Regular Master Skill List - Infrastructure Services S Remote Type - Hybrid Work Shift - Any (United States of America) The approximate annual base compensation range for this position is: 60,000 to 75,000 USD “Los Angeles California-based candidates are not eligible for this role” The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant’s experience, knowledge, skills, and abilities; geographic location; and internal equity. Why join Genpact? •     Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter •     Make an impact – Help global enterprises solve business challenges that matter  •     Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead •     Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every