Manager Implementation

Lumen is the trusted network for the AI‑powered world, connecting people, data, and applications through our expansive fiber network and connected ecosystem. We enable secure, high‑performance connectivity across cloud, edge, and AI workloads for enterprises, governments, and communities. At Lumen, you’ll work on infrastructure customers rely on today and build for what’s next, where performance, security, and resilience matter. This is a high accountability environment where bold ideas drive real innovation for our customers, partners, and industry. The work is challenging, expectations are clear, and trust is built into how we operate. If you’re ready to take ownership, deliver meaningful impact, and help shape the future of AI‑ready connectivity, join us today. The Role 
 Direct and lead team of highly technical individual contributors who manage the design, development and implementation of IP & Voice engineering projects and initiatives Manage team responsible for creating MOPs & configurations, and for testing & turning up equipment for IP & Voice deployments Manage and assure adherence to budgets, project schedules, work plans and performance requirements Establish, implement, and maintain administrative and technical procedures to ensure projects are completed in an efficient and cost effective manner within allocated budget and accounting guidelines Exercise financial controls within company financial systems, including review/approval of projects, purchase requisitions, and oversight of approved contractors Collaborate with Architecture & Engineering and IP & Voice Ops on architectural and configuration changes and improvements Collaborate with our vendors on new platforms and technologies Involved in developing and improving Lumen polices in design, planning and development of new advanced data, cloud, and voice technologies Manage and drive network transformation Manage multiple large complex projects and initiatives that require cross-organizational coordination to achieve organizational goals Effectively communicate with all levels of the organization Facilitate, delegate, and lead cross-functional teaming to drive transformational change across multiple disciplines and functional organizations to improve processes, workflows and streamlining of functions Motivate and cultivates employee development through empowerment, driving a “culture of learning”, and actively engaging in employee’s development opportunities Develop and communicate vision to drive improved employee engagement and organizational results Other duties as assigned Location and Schedule 
 This is a full time work from home position. The typical schedule is 8am-5pm Monday-Friday. The Main Responsibilities 
 Monitor key facets of group performance against KPIs Distribute incoming work requests among team to ensure efficiency and quality Provide supplemental operational support on escalated needs, such as driving problem issues with stakeholders and layers of management Representing functional teams to internal and external customers on status of current work Ensure incoming deployment projects meet A&E standards and guidelines What We Look For in a Candidate 
 Strong knowledge of Lumen’s IP networks including architecture, platforms, systems, and implementation processes Provide routine directional guidance and performance feedback collectively and individually Collaborate with peers and partner organizations Evaluate relative performance among team members at key milestones, such as mid-year and end-of-year Compensation 
 This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges $105,786 - $141,047 in these states: AL  AR  AZ  FL  GA  IA  ID  IN  KS  KY  LA  ME  MO  MS  MT  ND  NE  NM  OH