Vendor Brand Specialist, MX Retail Wireless

Amazon Mexico's Total Consumer Electronics is looking for a data driven, customer-obsessed, hands on and creative candidate to join our team. As a Brand Specialist, you'll own selected brands to help drive growth and help deliver a best-in-class customer experience on Amazon.com.mx, while facilitating great business relationships with some of Amazon's highest visibility brands. Key job responsibilities You'll be responsible for looking after the brands' portfolio, contributing to improvements in the experience for customers and creating weekly reports on performance. You'll lead presentations and planning sessions with vendors, acting as main point of contact for them. You will provide support to drive business growth through detailed analysis of business inefficiencies and identifying solutions; proposing changes to operational processes; driving a high standard in customer satisfaction; ensuring high-quality product detail pages; and making recommendations for effective marketing campaigns. To achieve success in this role, you will have strong analytical and relationship management skills. You are comfortable picking up new technologies and skills quickly. You'll be a problem solver, identifying issues or opportunity areas to then create plans to drive improvement. As a Brand Specialist, you will be fully involved in all business functions of your brands, including onsite marketing, vendor relation management and in-stock management. Some of the tasks associated with these functions include: Online marketing: improve product page data, develop marketing and merchandising plans, improve experience onsite, generate traffic and sales; Vendor management: grow catalog to sell on Amazon, identify and resolve pricing issues; In-stock management: tracking purchase orders and work with vendors automation.

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