Manager, Technical Project Management, Axon 911

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Axon 911 brings together Prepared and Carbyne under Axon. Together, we are creating the only platform that combines modern 911 infrastructure with an AI intelligence layer—helping public safety agencies move faster, make better decisions, and deliver better outcomes in the moments that matter most.

911 is the backbone of public safety, yet the professionals behind it have long been held back by outdated technology. Axon 911 is here to change that. Joining this team means more than taking a job—it means helping shape the future of emergency response and building a safer, more connected world.

We are seeking a Manager, Technical Project Management who thrives at the intersection of leadership and execution. In this role, you'll build, mentor, and scale a high-performing team while remaining actively involved in the successful delivery of complex, customer-facing technical implementations. You'll own end-to-end deployments from kickoff through go-live, serving as a trusted advisor to customers and a strategic partner to Engineering, Product, and cross-functional teams. As a senior leader, you'll drive operational excellence, remove roadblocks, and ensure every implementation is delivered on time, within scope, and with an exceptional customer experience. If you're energized by leading people, solving complex technical challenges, and building scalable processes in a fast-growing environment, this is an opportunity to make a meaningful impact.

• Lead and oversee customer deployments from initiation through execution, ensuring successful and timely delivery

• Actively manage complex, high-visibility projects while mentoring and supporting project managers

• Own the day-to-day executive-level relationship with customers, partners, and internal stakeholders

• Develop, manage, and continuously improve commercial and pilot project plans

• Coordinate cross-functional teams, including Engineering, R&D, Sales, Support, and external partners

• Set clear expectations, manage project schedules, and determine resource needs across multiple initiatives

• Identify risks early, escalate appropriately, and drive solutions that protect timelines and customer trust

• Lead internal, customer, and partner meetings to ensure alignment and accountability

• Identify opportunities for business expansion and add-on sales tied to project success

• Establish, optimize, and scale project management processes, tools, and methodologies

• Communicate clear, concise project updates to internal leadership and external stakeholders

• Champion operational excellence and continuous improvement across deployments

What You Bring

• Prior experience in a senior leadership role, with direct people management responsibility

• 6–8+ years of experience managing the full project lifecycle in a B2B SaaS or technology-driven environment

• Proven ability to remain hands-on while leading and scaling teams

• Experience working closely with R&D, Engineering, and Technical teams on complex