Human Resources Specialized Services, Team Lead

Avantor is seeking a highly motivated and experienced Team Lead – Specialized Services to support the operations of the HR Shared Services Center. Reporting to the Supervisor – Specialized Services, the role is responsible for leading and overseeing the execution of HR Specialized Services transactions. The successful candidate will ensure the delivery of accurate, timely, and high-quality HR services, and driving continuous improvement in processes and systems.  Lead the Europe and AMEA Specialized Services team, ensuring the accurate and timely processing of HR transactions, including new hires, terminations, transfers, promotions, and benefits administration  Ensure compliance with company policies, employment laws, and regulatory requirements.   Monitor and analyze transactional processes to identify trends, issues, and opportunities for improvement.   Collaborate with HR Business Partners, Payroll, IT, and other stakeholders to ensure seamless HR service delivery.   Provide guidance and support to team members, fostering a positive work environment and promoting professional development.    Develop and implement knowledge articles and best practices for transaction processing.    Point of escalation for complex employee inquiries and issues escalated by the team.   Prepare and present reports on team performance, transaction volumes, and service level agreements (SLAs).   Participate in HR projects and initiatives as required.     Education : Bachelor's degree in Human Resources, Business Administration, or a related field.     Experience : Minimum of 5 years of experience in HR Specialized services, with some supervisory or leadership role preferred.   Strong knowledge of HR processes and best practices.   Proficiency in HR Information Systems (HRIS) and Microsoft Office Suite.   Excellent leadership, communication, and interpersonal skills.    Ability to work in a fast-paced environment and manage multiple priorities.    Strong analytical and problem-solving abilities.    Experience in process improvement methodologies such as Lean or Six Sigma is a plus.   High proficiency in English language both written and spoken    Proficiency in other regional language desirable      Skills and Competencies:    Strong leadership and management skills.   Excellent communication and interpersonal skills.   Analytical and problem-solving abilities.    Knowledge of local labor laws and regulations.    Ability to work in a fast-paced and dynamic environment.  Disclaimer: The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Avantor is proud to be an equal opportunity employer. Why Avantor? Dare to go further in your career. Join our global team of 14,000+ associates whose passion for discovery and determination to overcome challenges relentlessly advances life-changing science.   The work we do changes people's lives for the better. It brings new patient treatments and therapies to market, giving a cancer survivor the chance to walk his daughter down the aisle. It enables medical devices that help a little boy hear his mom's voice for the first time. Outcomes such as these create unlimited opportunities for you to contribute your talents, learn new skills and grow your career at Avantor.   We are committed to helping you on this journey through our diverse, equitable and inclusive culture which includes learning experiences to support your career growth and success. At Avantor, dare to go further and see how the impact of your contributions set science in motion to create a better world. Apply today!

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