Salesforce Product Manager - Channel & Enterprise

Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future. Department Overview At Motorola Solutions, we help people be their best in the moments that matter. We are redesigning public safety to make the world a safer place. Our team is the Sales Insights & Productivity team within the Global Sales Operations organization. Our mission is to improve the selling experience for global Motorola Solutions’ sellers and sales leaders. Our Salesforce.com platform is the heart of our mission. We maximize the benefits of Motorola’s investment in digital sales platforms like Salesforce, advocating for strategic next generation projects that will transform and align sales planning across multiple regions.

We are seeking a Salesforce Product Manager - Channel & Enterprise to lead programs that equip Channel and Enterprise sales teams with necessary tools, data, and resources to help boost sales growth across Motorola’s portfolio streamline CRM administration work. Will focus on understanding the needs of our Channel and Enterprise sales teams and translate them into specific requirements for our Salesforce IT teams. This requires detailed knowledge of Channel and Enterprise sales goals and operations. In addition, this role will require gathering grassroots ideas cross-regionally, and using them to identify global pain points or opportunities that can be addressed through new projects. Responsibilities include identifying improvements, defining solutions, building roadmaps, identifying key data sets, and assisting with implementation. Success will be measured by solution adoption and business impact.

Develop a keen understanding of the Channel and Enterprise Sales and Sales Ops processes. Own the development, implementation, and roll-out of new business processes and Salesforce solutions that help our global Channel and Enterprise sellers leverage the platform to its full potential. Gather, understand, and document business requirements for Salesforce development initiatives and serve as the voice of Channel and Enterprise sales teams throughout the process. Build and maintain a trusted relationship with front line sellers, sales leaders, operations leaders, and the extended IT team Advocate for the needs of the Channel and Enterprise sales and sales operations teams within the Sales Insights & Productivity team and the broader IT and business groups. Gather and relay feedback to continuously improve the Salesforce experience and enablement strategy for sales teams. Work closely with the different enablement teams to put together training and communication programs to educate Channel and Enterprise sales teams on new and existing Salesforce applications. Assist in generation of Salesforce reports to support the Channel and Enterprise sales and sales operations teams.   Skills & Abilities Understand user needs and  combine them with business objectives and strategy to define specific project requirements. Experience with the the Salesforce Platform  Exceptional understanding of the sales process and how Salesforce can enable sales success.  Familiarity with Channel and Enterprise processes is a plus. Good Project Management skills in the form of prioritizing, scheduling, and communicating project status and goals Continuous evaluation of sales processes and how to remove administrative burden from both front line sellers and sales managers/leaders. Able to stay apprised of developing technologies such as AI, Machine Learning, and new Salesforce features,