Senior Technology Program Manager

Innovate in Charlotte Thank you for dedicating your time and talent to Lowe’s.  We want to give you more opportunities to learn and grow, so if you find a position you’re interested in below, we encourage you to apply! Shape the future of Retail Tech As a Senior Technology Program Manager, you’ll get the opportunity to shape the future of retail technology under the leadership of one of Forbes Top 50 CIOs. You’ll also be leading a talented team who share your passion for innovation and excellence. Our halls are filled with brilliant minds from all walks of life who have the freedom to collaborate, explore their every curiosity, and build the future.

The primary purpose of this role is accountability for the overall planning, coordination, execution, and delivery of complex end to end associate and/or customer journeys across multiple technology portfolios to achieve expected strategic outcomes for the company in an agile, product environment. This includes responsibility for developing plans to meet technology priorities and deadlines, determining and carrying out processes, managing workflow and product delivery across multiple portfolio teams (i.e., facilitating Program Increment/Big Room planning and the prioritization of epics, etc.). This role will ensure resource capacity to accomplish goals, partnering internally and externally to drive timely and effective decisions, identifying/removing impediments, mitigating risks, and identifying and responding to opportunities for process improvements. Overall, this role leverages Lean-Agile practices, tools, and mindsets to lead complex technology initiatives that play an important role in moving the organization forward and providing strategic technology improvements across technology. To be successful, the individual in this role must leverage a background working directly with or in the technology function and applying experience in Product operating models and leveraging agile ways of working within technology related portfolio and program management.

Owns overall planning, coordination, execution, and delivery of complex end to end associate and/or customer journeys across multiple technology portfolios to achieve expected strategic outcomes for the company. Builds and maintains relationships to serve as primary liaison to executive/senior leaders, technology sponsors, customers, vendors and other key stakeholders for strategic and functional initiatives that require alignment and coordination across the enterprise to deliver. Identifies and communicates clear vision and technical understanding of initiative goals and objectives and related cross-portfolio dependencies, leading key stakeholders through process to create a well-defined program increment schedule that meets organizational, portfolio and product objectives and key results. Influences and drives the prioritization and alignment of strategic and functional imperatives, deliverables, and decisions necessary for optimal delivery in an agile, product environment, ensuring alignment to value, driving cross-portfolio epic-level prioritization and sequencing decisions with key stakeholders through value vs effort estimation process, and recommending required resources. Manages and optimizes the flow of value through the initiative, using various tools and other information radiators, promoting a culture of self-organizing and self-managing teams. Sets expectations and holds cross-portfolio teams accountable to ensure value delivery through measurement and reporting of progress against business cases. Supports an environment of continuous planning by facilitating readiness sessions aligned with cross-portfolio/product and enterprise planning cadences in an agile, product environment. Communicates and documents initiative level risks, impediments, decisions and scope changes. Manages and mitigates initiative level risks by performing the qualitative and quantitative analysis of