Manager Property Large Loss Field Claims

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

The Large Loss Field Property Claim Manager, to support the achievement of Allstate’s short and long term Mission, Vision and Strategic objectives, is accountable for supporting Claim strategies and programs to achieve maximum results and efficiencies. This is done through the analysis of reports, quality assurance work, identifying and delivery of training requirements. Who is Allstate:   Allstate Insurance Company of Canada is a leading home and auto insurer focused on providing its customers prevention and protection products and services for every stage of life. Serving Canadians since 1953, Allstate strives to reassure both customers and employees with its “You’re in Good Hands®” promise and is proud to have been named a Best Employer in Canada for nine consecutive years. Allstate is committed to making a positive difference in the communities in which it   operates   through partnerships with charitable organizations, employee   giving   and volunteerism. To learn more, visit www.allstate.ca. For safety tips and advice, visit www.goodhandsadvice.ca.   Through our Employee Value Proposition, we have worked hard to develop and nurture a culture where employees feel valued, experience personal growth, have career   options   and   truly enjoy   the work they do.    Benefits to joining Allstate   Flexible Work Arrangements   Employee discounts (15% on auto and property insurance, plus many other products and services)   Good Office program (receive up to 400$ back after   purchasing   office equipment)   Student Loan Payment Matching Program for Government Student loans   Comprehensive Retirement Savings Program with employer matched contributions   Annual Wellness allowance to support employees with improving health and wellbeing   Personal reflection day   Tuition Reimbursement   Working within the community and giving back!

Designation:     Hybrid   Responsibilities:   Provide support, guidance,   leadership   and motivation to promote maximum performance.   Provide an environment to foster best in class customer service   Responsible for implementing best practices based on company goals.   Champion organizational transformation initiatives.   Lead implementation of technology, process, and workflow improvements.   Build engagement and adoption through effective communication and coaching.   Determine   and delegate claims settlement authority to claims representatives.   Responsible for preparing executive reporting and analysis that is consistent with defined standards and processes.   Provide   technical guidance to staff on claim investigation, reserving evaluation and resolution of claims.   Partner with   analytical   team to produce necessary results and trending reports for leadership.   Evaluate,   handle   and adjust assigned property or other claims from members and other claimants.   Manage all aspects of the day-to-day operations of claims production.   Collaborate with other Claims and business leaders to define and drive enterprise initiatives.   Ability to lead through ambiguity and make decisions under high-severity, high-exposure situations.   Demonstrated capability to balance customer outcomes, financial stewardship, and operational   objectives .   Ability to   identify   emerging trends and develop proactive   loss-management   strategies.   Oversee monitoring and tracking of individual and   unit's   performance against established productivity and quality metrics.   Identifying