Sr. Business Analyst 4C

Sr. Business Analyst Ready to turn bold ideas into real-world impact?  At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory , our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI , our breakthrough solutions tackle companies’ most complex challenges.   If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.    Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.  Get to know us at genpact.com and on LinkedIn , YouTube , X , and Facebook .

Business analysis and requirements management Work closely with business stakeholders, underwriters, product owners and operations teams to understand business objectives and system requirements. Analyze current-state business processes and define future-state workflows. Facilitate requirement-gathering workshops, stakeholder interviews and process-discovery sessions. Translate business requirements into clear functional specifications, user stories, use cases and process flows. Create and maintain Business Requirements Documents, Functional Requirements Specifications, acceptance criteria and traceability matrices. Identify gaps, dependencies, risks and downstream impacts across applications and business processes. Obtain stakeholder review, validation and sign-off on functional requirements. Policy administration and insurance processes Analyze and support commercial P&C policy-administration processes across: Submission intake Quote Bind Policy issuance New business Endorsements Cancellations Reinstatements Renewals Rating Underwriting rules Forms and document generation Billing and premium-accounting interfaces Understand insurance product structures, coverages, limits, deductibles, forms, rates and underwriting rules. Support the configuration and enhancement of insurance products and workflows within Insurity Pro Suite. Collaborate with product and underwriting teams to translate insurance requirements into system behavior. Ensure proposed solutions align with regulatory, operational and business requirements. Solution analysis and design Partner with solution architects, technical leads, developers and configuration specialists to define functional solutions. Evaluate whether requirements can be addressed through product configuration, workflow changes, integration or custom development. Document system interactions, business rules, data flows and integration requirements. Analyze the impact of changes across upstream and downstream systems. Support API, interface and data-mapping discussions with technical teams. Review solution designs to ensure they meet approved business and functional requirements. Testing and implementation support Support the creation of test scenarios, test cases and expected results. Coordinate with QA teams to ensure complete test coverage. Participate in system integration testing, regression testing and User Acceptance Testing. Support business users during UAT and assist with defect triage and resolution. Validate that implemented solutions meet functional requirements and acceptance criteria. Support release-readiness reviews, implementation planning and post-production validation. Assist with