Implementation Specialist (Senior IT Analyst)

At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.      Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration.   If you’re looking for a challenge and meaningful role, you’re in the right place.   About you and this role As an Implementation (Senior IT Anal yst) , you will support end-to-end implementations and deployments across software, infrastructure, digital transformation , and mergers, acquisitions , and divestiture projects . You will help ensure initiatives are delivered on time, within budget, and adopted smoothly by the organization. Working as part of an implementation team, you will manage the deployment of complex software or technical solutions for enterprise clients. Key responsibilities include leading implementation projects, configuring systems, managing data migration, directing testing activities , coordinating cross-functional teams, and training users to enable a seamless transition and faster time-to-value .     You are responsible for applying technical expertise , established best practices, and sound judgment to analyze and resolve problems. Your performance directly influences the quality of your work and your team’s outcomes and requires adherence to established guidelines and policies.     This role requires an understanding of the key business drivers within your discipline and function , along with the ability to expand both conceptual and practical knowledge in your area of expertise. You are expected to provide informal guidance to new team members and clearly explain complex information to..

Project Delivery: Drive or support end-to-end enterprise infrastructure or software deployments from kickoff to launch.   Configure Technical Solutions: Sets up advanced platform capabilities, including integrations, security requirements , data mapping, and configurations tailored to client needs.   Data Migration : Oversee the secure extraction, transformation, and loading of client data.   Manage Enterprise Clients: Act as the primary technical advisor for high-value corporate stakeholders.   Quality Assurance & Troubleshooting: Leads product test and user acceptance testing (UAT), identifies root causes for integration defects, and resolves production blockers.   Stakeholder Management: Communicates project status, timelines, and potential roadblocks to both internal executives and client stakeholders.   Standardize Operational Playbooks: Build reusable implementation templates to accelerate customer time-to-value.

Bachelor's degree in IT discipline preferred or a minimum of 5 years of relevant experience. Excellent communication skills to explain complex concepts and build consensus.   Good to have experience into HP ALM. Your Skill s Analytical & Problem -Solving: Ability to analyze error trends, perform root-cause analysis, and recommend effective long-term fixes.   Communication: Exceptional capability to translate highly technical concepts to non-technical stakeholders and business users.   Technical Proficiency: Excellent understanding & practical knowledge of IT Infrastructure, operating systems, networking, integrations , application development etc. .   Project Management: Ability to coordinate software implementations, upgrades, and testing phases with minimal supervision.   Additional notes No relocation support is provided on the role.   Benefits – What Dow offers you   We invest in you.    Dow invests in total rewards programs to help you manage all