Lead Warehouse Team Member
Chick-fil-A
- Location
- Salt Lake City, Utah
- Employment
- Full Time
- Work model
- On-Site
- Level
- Senior
- Sponsorship
- Sponsors visa
About this role
Overview
As the Lead Warehouse Team Member, you will own a set of critical tasks and functions as part of the daily execution of warehouse work and training. As a coordinator, you will be responsible for managing workflows across the facility, planning labor, moving resources, interacting with inbound carriers, administrating work in our various systems, and generally managing the daily operation. As a trainer, you will own the training for new and experienced warehouse team members, including PIT training, cross training, efficiency coaching, certification and recertification, etc. In all functions, you will partner with building leadership to plan daily and weekly labor needs, ensure we meet our daily operational goals, evaluate and refine existing training programs, build training for new processes and initiatives, monitor and impact training effectiveness, and participate in continuous improvement initiatives as assigned. About Chick-fil-A Supply Chick-fil-A Supply, LLC, a wholly owned subsidiary of Chick-fil-A, Inc., is an innovative distribution service provider focused on understanding and meeting the unique needs of Chick-fil-A® restaurants. Chick-fil-A Supply ensures restaurants have the food and products they need through a seamless delivery experience that extends the Chick-fil-A culture of care. For more information, visit cfa-supply.com .
Responsibilities
Coordination: Preparing staffing plans and executing adjustments as needed to ensure operational goals are met daily; escalating to leadership when necessary to avoid Planning, allocating, and coordinating all activities in the WMS Manages movement of resources to optimize dock flow. Monitoring order changes/revisions/removals – planning and executing necessary order adjustments in WMS/JDA system including assigning this work for completion. Coordinating with the Customer Service and Transportation teams to fulfill urgent delivery and will call request. Aligning and executing the release of work to the picking queue to facilitate staging and loading in stop order. Assignment of emergency replenishment tasks to fulfill priority/transfer orders. Printing Transfer paperwork. Coordinating with Transportation team to complete pre-load trailer inspections and manage the pre-cooling of trailers according to temperature zone specifications prior to loading. Identifying and resolving any loading issues. Printing end-of-day packing slips and performing end-of-day reconciliation to validate the successful fulfillment of orders. Tracking the status of inbound purchase orders, scheduling deliveries, distributing daily schedule, and tracking the status of inbound trucks Working with both internal and external parties to gather required information for any overage, shortage, or damaged item that is received; disseminating OS&D information to all stakeholders and tracking resolution. Ensuring an organized work area is maintained and that all documents, both digital and paper, are easily retrieved including BOLs, OS&D's, and other inbound documentation. Maintaining and providing timely and accurate information for various stakeholders including purchasing, vendors, security and internal leadership. Includes updating various MS Excel Worksheets and WMS Apps (By Appointment) to ensure data integrity and efficient operations. Monitoring and managing receiving email including: Replying to appointment requests. Proactive communication to late appointment/carriers. Communication to planning team when an appointment has not been scheduled in a timely manner. Monitoring Armada communication and providing edits/corrections when necessary. Capable of contributing in all inbound and outbound activities as needed. Training: · Develops, refines, delivers and manages all new hire classroom and hands-on training for the Warehouse, including new hire progress checks and certification within the first 90 days. · Develops, refines, delivers and manages new hire PIT