Casino Porter - Public Areas

USD 31.73 - USD 31.73 - hourly Company Description About Encore Boston Harbor Encore Boston Harbor features 210,000 square-feet of gaming space including more than 3,000 slot machines and 240 table games. Situated on the Mystic River in Everett, Massachusetts, and connected to Boston Harbor, Encore Boston Harbor boasts 671 spacious hotel rooms, a spa, salon and fitness center, specialty retail shops, 15 dining and lounge venues and more than 50,000 square feet of ballroom and meeting spaces. The grounds feature a six-acre Harborwalk with pedestrian and bicycle paths that provide access to the waterfront, an event lawn, public art and ornate floral displays. It is the largest private, single-phase development in the history of the Commonwealth of Massachusetts.

Hourly Pay: $31.73 - $31.73 The Encore Boston Harbor Casino Porter will be responsible for cleaning duties as directed by Shift Manager - Public Areas in all areas of the property. This includes, but is not limited to: adhering to all processes, and supporting department team members and maximizing opportunities for departmental success; maintaining all Encore Standards; and ensuring excellent guest and team member experience.

Adheres to all Encore Boston Harbor core values and property and department standards Actively contributes to the departmental performance, and the accuracy, confidentiality, and thoroughness of departmental policies and procedures; records and reports. Supports all applicable internal policies, federal and state laws, rules, regulations and controls property wide are enforced within the department. Delivers and maintains a maximum level of property-wide service and satisfaction. Contributes to company-wide communication and best practices. Keeps informed of all new developments within the department. Manages multiple priorities simultaneously and meets deadlines, often in stressful and high-pressure situations. Cleans and maintains assigned area equipment and the assigned premises including the trash receptacles and urn/ash trays in all areas including restrooms, casino areas, offices, bar areas, and all entrances. Cleans between slot machines, removes paper, glasses, debris, and discards all empty bottles. Wipes down all slot machines in casino areas. Clean biohazards in accordance with property and procedure. Communicates politely and display courtesy to guests and internal customers. Communicates to his/her superior any difficulties, guest or internal customer comment and other relevant information. Communicate with co-workers and supervisor to ensure quality service. Routinely performs deep cleaning processes to ensure overall cleanliness of the property. Works with safety as a priority, and follows department and company safety standards. Maintains relevant knowledge of industry through continuing education and training. Performs any other job-related duties as assigned.

To perform this job successfully, an individual must be able to perform each job responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Age, Gaming and Certifications: 18 years of age or above. Will be required to obtain and maintain registration or a license issued by the Massachusetts Gaming Commission. Education and/or Experience: High school or equivalent degree preferred. Language Skills: Conversational English required. Ability to respond to common inquiries from other employees or guests. Mathematical Skills & Reasoning Ability: Ability to compute basic addition and subtraction.

The physical demands described here are representative of those that must be met by